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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,231 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,231 reviews

May 13, 2024

Had a problem so I drove to the dealership with no appointment. They listened to my issues and took care of me immediately. They kept me informed throughout the process. Very happy More

by Ewriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
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May 17, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

I was promptly greeted by Bruce Brewer! I had some questions about my service, and he was very attentive, and quite patient! After I came to pick up my car, he actually was nice enoug More

by Skatingsaints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
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May 15, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear about your exceptional experience with Bruce at our dealership! He is a great professional who provided attentive and patient service. Thank you for recognizing Bruce's efforts, and we're glad he made your experience memorable.

May 11, 2024

Edwin was great at communicating all the needed services for the car as well as the follow up for the additional services. And Cynthia made the courtesy car process smooth and expedient. More

by michaelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Halpern, Edwin Olivio
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May 16, 2024 -

Ira Toyota of Danvers responded

It's great to hear that Edwin and Cynthia provided such excellent service! We aim to make your experience smooth and efficient, and we're glad they could communicate well and take care of your needs. Thank you for choosing us!

May 11, 2024

Best customer service in town thanks Alex for all your help. Ira Toyota is mis my favorite place will recommend it 100% More

by engels20003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in service , Fausto Gomez, Chris Okafor
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May 15, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Alex! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 11, 2024

Steve is a great Rep I have been going to Danvers Toyota for many years very Friendly More

by Dveno35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 15, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Steve! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

I have an old car, the technician worked hard on doing its alignment, the representative patiently explained the details about the job done, I appreciate all they did. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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May 15, 2024 -

Ira Toyota of Danvers responded

Thank you for recognizing our diligent work on aligning your car and explaining the details of the job. Your satisfaction is our priority, and we're here for any future automotive needs.

May 10, 2024

Great staff of service technician’s on board. They were very helpful solving my problem More

by fterrazzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
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May 14, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 08, 2024

Nathaniel Brungot was great recommended installing electronic under hood rodent sound repellent Which I did More

by codynlizb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel K Brungot, Christopher J Charlton
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May 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

May 07, 2024

Very professional and quick service Little expensive. Easy to get to from Newburyport. Waiting room very nice More

by bonelliconrad1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
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May 09, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

They need to initiate an "Express Lane" for oil changes and other every day minor procedures More

by jggallagher99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernst Jacques, Matt Leaonard
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May 22, 2024 -

Ira Toyota of Danvers responded

Thank you we appreciate your suggestion. We are striving to improve this part of the operation and provide the most timely experience possible. We appreciate your patience and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.

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