Back

Ira Toyota of Danvers

Danvers, MA

4.4
1,823 Reviews

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 1,823 reviews

August 26, 2023

Slick practice to add on overpriced options. When you decline, they ghost you before they register the car More

by PMRrmc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Swanson
Sep 21, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. The team offers any protections in good faith and strives for exceptional communications. We’re unable to find details with the information provided. Your satisfaction is important to us and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

August 24, 2023

Took 2 1/2 hrs for an oil change even with an appointment service advisor never updated me i had to find him and he just said sorry we re backed up then another advisor came back with the bill and i told him More

by Joelleba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan fitzgerald service advisor
Sep 22, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay. As noted during peak periods delays can occur and we appreciate your patience. We’re glad the manager was able to assist to your satisfaction. We value your business and you’re welcome to contact the general manager Mark Giovanni 978-739-3718 should you need assistance.

August 23, 2023

Clean, comfortable and spacious waiting area. Honest people who don’t give you the runaround or find ways to make you repair things that aren’t needed. More

by Busy woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Caceres
Sep 06, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 22, 2023

I see a big improvement in the Service Center. My Camry had its 80,000 mile maintenance and everything went smoothly! More

by oscarnco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna, Service Dept
Sep 02, 2023 -

Ira Toyota of Danvers responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Ira Toyota of Danvers! We appreciate your business!

August 22, 2023

Vadim Plesca (my salesperson), was professional, attentive and a pleasure to work with. The whole experience was actually pleasant. More

by richardjgarland6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Pleska
Aug 30, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Vadim provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 16, 2023

They are a great car dealer. We have bought a lot of cars from them. Clint is great salesman. Jesus is awesome in finance. Mark and Peter ar great as well. More

by Truckgirl29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni, Clint Yang
Aug 18, 2023 -

Ira Toyota of Danvers responded

We are glad we could help!

August 16, 2023

I am so impressed of the professionalism of the service agent that received me. This is my favorite dealership as from today More

by Fornoh john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 18, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

The service is professional and the facilities available while waiting are comfortable and well maintained. More

by bdglou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Brungot
Aug 23, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

Made an appointment for service. Just a tire rotation. Took over two hours. Why bother with appointments if it takes that long. Folks were very polite and facility was clean and attr More

by jim.macdonald1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques, Fausto Gomez
Sep 22, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays. The team strives for a timely experience and we appreciate your patience. We value your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to review any concerns.

August 11, 2023

Excellent service by Service Advisor Linda Fair, and they even taked me out of things I didn't need! More

by GAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Aug 26, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that our staff provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

...
109
...