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Ira Toyota of Danvers

Danvers, MA

4.2
2,328 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,328 reviews

May 03, 2024

Excellent service and they even got me a lyft ride to work and then back to the dealership to pick up my car once it was all ready to go! More

by mnkelly411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
May 07, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Service is always excellent! It’s by far the Best Toyota dealership in Massachusetts. Would highly recommend to anyone purchasing a vehicle and servicing. More

by mkibrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 07, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

More than 2 hours for an oil change. It should not take that long but usually does More

by Thomasmcgahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 08, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays. We are working to improve upon this concern and strive for a timely experience. We appreciate your patience and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to review any concerns.

May 02, 2024

Through the years, I really gotta stay. The people in the dealership is always friendly, considerate and understanding. I will highly recommend a Toyota to anybody even to my friends and fa More

by Richard Matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buonomo
May 05, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Outstanding experience from start to finish. I knew what I wanted, and they helped me to get it at a fair and reasonable price. After wrestling with some other dealerships who played the usual h More

by YankeeGeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gonzales, Michael Robelo, Akeem Robertson
May 05, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear about your outstanding experience at Ira Toyota! We're thrilled that our staff provided you with a straightforward, honest, and clear experience, especially after dealing with high-pressure tactics at other dealerships. We'll be sure to pass along your appreciation to Sales Manager Michael and Michael for going above and beyond to make your deal and delivery smooth and enjoyable. We're here to help and ensure your satisfaction with your vehicle!

May 02, 2024

Customer oriented, respectful, great attitudes and accommodating. I would highly recommend Toyota to friends and family! More

by susanfresh2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dick
May 03, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

Service managers went above and beyond to help me resolve a muti media /Apple CarPlay issue. More

by C
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
May 04, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

I had an excellent experience buying my new Toyota Tundra from Vadim at Ira Toyota. This is the second vehicle we’ve purchased from Vadim at Ira and it certainly won’t be our last. More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Plesca, Kenny Leung
May 03, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! We're thrilled that you had an excellent experience purchasing your new Toyota Tundra from Vadim at Ira Toyota of Danvers. It's great to know that this is your second vehicle from Vadim and that you're satisfied with your experience. We look forward to assisting you with any future purchases as well!

April 30, 2024

Way too long waiting for oil change with appointment. .3 hours.. not acceptable.. you can do better More

by Raymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
May 02, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 12, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and apologize the wait time didn’t meet with your expectations. We strive for a timely experience and appreciate your patience. We would like to review further with you however unable to reference this visit with the information available. You’re welcome to contact the team or the general manager Mark Giovanni at 978-739-3718.

April 30, 2024

Dealership is spotlessly clean. Bathroom is too. Waiting room was comfortable with TVs not set too loud. Service personnel friendly and efficient. First time here following a move f More

by NW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in Service
May 03, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that your first experience at the dealership was so positive! We're glad that you found our facilities clean and comfortable and that our service personnel were friendly and efficient. Thank you for choosing us after your move, and we're thrilled to provide you with service that meets your expectations.

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