Ira Toyota of Danvers
Danvers, MA
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My husband and I had a great experience at Ira Toyota because of Ricky. He was very professional, friendly, and personable. He was nice enough to even deliver the car to us since we could not go there because of Ricky. He was very professional, friendly, and personable. He was nice enough to even deliver the car to us since we could not go there to pick it up. Melissa was very thorough in finding us a good finance package and was very accomodating. I look forward to bringing our new highlander for servicing in the future. More
I just want to state that our experience at Ira was fantastic. Our sales professional, Chris Okafor really helped us find that perfect car that we wanted. I bought a used car from Ira 3 years ago, and fantastic. Our sales professional, Chris Okafor really helped us find that perfect car that we wanted. I bought a used car from Ira 3 years ago, and convinced my boyfriend to buy his new car there also. We could not have done it with out Chris's expertise and professionalism. The car we really wanted was not even on the lot yet and he made it happen for us, and found us the car (Corolla S). I will be sending anyone who asks about a dealership to Ira and to ask for Chris Okafor. I again just want to thank him for helping us find that car we truly wanted that fits into our budget. Thanks again Michelle and Michael More
I just wanted to share my wonderful happy experience with others. I came to Toyota with my parents, looking to purchase a small car and found myself being waited on hand and foot by this dealer. They really others. I came to Toyota with my parents, looking to purchase a small car and found myself being waited on hand and foot by this dealer. They really exceeded my expectations and went above and beyond. I wasn't sure what I truly wanted when I walked in but Ricky Arora really helped me anaylize and figure out what my needs were. Ricky treated me as a sister and made me feel so warm and welcome. I felt as if I got A++ service and a wonderful deal on my new car. Ricky helped me realize that I needed to purchase a vehicle that I need, not want. We all want everything but he helped me see what I would actually get the most use out of as well s savings. This car fits me to a T! After I brought my Car home, not only was I getting comments about how wonderful it was, but how it truly fit my personality. I can honestly say Ricky really read me well and knew who I was after only speaking with me for 1 day. I just wanted to test drive. Actual car and color I wanted was not in there. He gave me an assurance and got car in 4 days. I was very happy o see my car. I love it. He truly was a wonderful salesman, (even my parents love him) and he really made me feel comfortable and confident in the overall sale. He even sent me an email after. That's respect. Thanks for a wonderful transaction and a wonderful experience Ricky, I feel like I now have a brother in the business. I will be refering Ricky along with Ira Toyota in Danvers to all of my friends and family. More
i recommend this dealer ship to anyone looking to buy, or lease a car. The people are great and get the best deals for you! They find a car that fits you right. When i leased my car from Teri Scott, i was ve lease a car. The people are great and get the best deals for you! They find a car that fits you right. When i leased my car from Teri Scott, i was very pleased with the service, she showed me a lot about the car, and offered me a great deal. She was also extremly friendly! She is an excellent Sales person. An i am very happy with the service.!! thanks again Teri! More
My recent purchase of two 2010 Camrys for my daughter and son from IRA was a very positive experience. From my initial contact with Christopher Okafor through the sales, purchase and registration processes, son from IRA was a very positive experience. From my initial contact with Christopher Okafor through the sales, purchase and registration processes, I was always treated in the most professional manner. Any questions I had were always addressed in a very responsive and satisfactory way. I had been a long standing customer of IRA going back to 1990 when I purchased one of the first Toyota Lexus 400 vehicles. I serviced that car at IRA for every check-up, and as a result, it lasted for over 15 years (270K miles). My parents are both customers of IRA, and I have instructed my daughter and son to make sure they take their new cars into IRA for every servicing. I highly recommend IRA for both purchasing a Toyota as well as for servicing Toyotas. More
Thanks to Ricky Arora and Luis Hernandez, I really beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's in Danvers for my wife new car. When Ricky said the time and date the Avalon would be ready, it was. I enjoyed working with Ricky and Luis. They are two excellent access for IRA. More
I just bought a new Camary (previously own Carolla and Rav-4) from Ira Toyota of Danvers, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer serv Rav-4) from Ira Toyota of Danvers, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer service because it's so foreign to me to get this level of care from a car dealer! (I've bought 3 new cars during my driving life, and the level of care that I received from Ira Toyota of Danvers is in a class by itself!) Because, the sales person "Ricky Arora" negotiate to get to a "win-win" with the customer, so it's not customer care at any price. In addition, the auto prep and service support has been awesome! This dealer is DEFINITELY worth checking out if a Toyota is a consideration (and if it's not, it should be because it's such an exceptional automobile)! His personality is awesome to attract the customers, very polite, friendly and knowledgeble. I went before just to enquire about the vehicle and price. He was very helpful to provide all the information I needed. I called him to set up an appointment with him. Seem to me he is a busiest sales person ever I have seen. He needs rollar skate, moves very fast, he is quick and very energetic. I wasn't surprise his ability and movement when I drove my new car same day. I recommend to all Toyota buyers about him and Ira Toyota of Danvers. "Ask for him when you think about Toyota". I love my New Toyota Car. One Happy Toyota Buyer. More
It is a great experience of purchasing. Most negotiation was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy a was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy another car in the future. Thanks again, A customer of Ira Toyota More
Excellent experience!!!! A great Toyota dealership!!! Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market t Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market to buy Toyota. Toyota is a great product and Ira has great staff like Ricky Arora. Highly pleased and greatly satisfied. More
I am writing on behalf of my mother who had such a great experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota. From my initial conversation with Ricky Arora to closing the deal with Junior; we were impressed with the professionalism and friendliness of everyone whom we met. Ricky was a joy to work with. He was knowledgeable, respectful and was able to help us leave with the vehicle my mother wanted. Ricky was willing to spend the time to make sure that we are happy with the option package and color of new vehicle. At no time did I feel pressured. He paid attention to my kids also by offering some juice to them. Thats a courtesy! Melissa explained the warrenty choices in a straight forward way and, again, we did not feel pressured. I had been dreading this part of the transaction but instead found it interesting and reassuring to be able to purchase additional coverage at a reasonable price. Entire sales process team was great. Enjoyed doing business at Ira with Ricky and all. More