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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,216 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,217 reviews

March 06, 2024

Always I have good experiences at IRA Toyota Danvers. They are very professional and nice to me especially at the service center.. Definitely I recommend them. More

by Jo Ricci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espinal
Report | Print
Mar 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your kind words! We're thrilled to hear that you consistently have positive experiences at Ira Toyota Danvers, particularly with the service center. Providing professional and friendly service is a top priority for us, and we appreciate your recommendation. We look forward to continuing to provide excellent service in the future!

March 05, 2024

The woman that worked with us was very good and let us know how long it would take. More

by karamuu12000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arena
Report | Print
Mar 07, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

I going to leave this short and sweat. I was not impressed this time End More

by ianc435
Recommend Dealer
No
Employees Worked With
Mahan??
Report | Print
Mar 06, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit didn’t meet with your expectations. We’re unable to determine the visit information based on the information provided however hope we were able to turn things around for you. We appreciate your business and your satisfaction is important to us. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.

March 04, 2024

Service was quick and efficient. Communicated in a timely manner about status of my car. More

by emilycollins9902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Mar 07, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

Took forever to get my car. It was done, I received an email saying it was done. My customer service person, Angel, did nothing to get it ready for me because he was too busy p More

by Phn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Pimental
Report | Print
Mar 05, 2024 -

Ira Toyota of Danvers responded

Thank you for reaching out to us. We have received your request and we will work on this as soon as possible.

Mar 06, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet your expectations. We apologize that Angel was working with multiple customers at once which impacted his ability to complete the check out for you. We’re glad that Brian was able to finalize things to your satisfaction. We appreciate your understanding and business. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.

March 04, 2024

Customer Service is good. , reliable and dependable.The staff who did checked my vehicle did a thorough inspection in my vehicle. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Espinal
Report | Print
Mar 07, 2024 -

Ira Toyota of Danvers responded

Thank you for your positive feedback! We're pleased to hear that you found our customer service to be good, reliable, and dependable. Our staff strives to provide thorough inspections to ensure the best care for your vehicle. We appreciate your business and look forward to serving you in the future!

March 03, 2024

We have bought two Vehicles recently. Our Salesperson was ABSOLUTELY WONDERFUL, Aiman Varoque. Professional, Personal, and Knowledgeable.Hewas just GREAT. THANK YOU More

by jpo3353
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Report | Print
Mar 08, 2024 -

Ira Toyota of Danvers responded

We appreciate your kind words and are thrilled to hear about your positive experience with Aiman, your salesperson. We strive to provide professional, personal, and knowledgeable service, and we're delighted that Aiman delivered just that. Thank you for choosing us for your vehicle purchases, and we look forward to continuing to meet your expectations in the future.

March 03, 2024

Last trip to deanship for service need. Waited for 4.5 hours. In the beginning i was told for couple of hours. More

by amit.k.chandel
Recommend Dealer
No
Employees Worked With
No idea for employee name
Report | Print
Mar 06, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit ran longer than it should have. We appreciate your business and have reached out to you to review the concern further. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any issues.

March 02, 2024

Good job and customer service this morning Thank you so much for your good job More

by Jean Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Report | Print
Mar 14, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Good assistance I’m hopeful thanks for everything I’m feeling happy thank you blessings More

by humbertodesouza50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ida Lifo
Report | Print
Mar 13, 2024 -

Ira Toyota of Danvers responded

We're glad to hear that you received good assistance and that you're feeling happy. Your positive feedback is much appreciated, and we're here for any further assistance you may need. Thank you for choosing us, and we wish you continued happiness and blessings. Safe and happy driving!

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