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Ira Toyota of Danvers

Danvers, MA

4.4
1,840 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,840 reviews

April 02, 2025

The dealership and its staff are welcoming, honest, and upfront about the entire buying experience. More dealers should be like IRA. Eddie, Kelvin, Jesse, and Fausto were great during my deal. More

by kirk.taveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie, Kelvin, Fausto, Jesse
Apr 06, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

Good place and nice people around. The sales gentleman was very helpful and help me to get the car I was looking for. More

by anacristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
Apr 05, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

There was a BOOT print on the passenger door of my corolla when I got it back from "service". A BOOT PRINT, like someone closed the door with their dirty boot. Not even taking into account they declin More

by insertnamehere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 05, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. We’re glad to review the details further however we’re unable to reference the visit with the information provided. We apologize for the cleanliness issues. We’re glad to go into further details of the Toyota Care maintenance schedule as this is specific Toyota based schedule. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

March 29, 2025

Vadim my sales assoc was very good at his job He followed through on all promises made and delightful to work with More

by Edbillpayer21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim
Apr 01, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2025

I waited for my car just for an oil change for about three hours, but the waiting room is pleasant and they made up for it and I think Ira Toyota very much. More

by cbelkis34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 30, 2025 -

Ira Toyota of Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Danvers. If you're ever in need of more help, please let us know!

March 27, 2025

I bought a new Certified preowned car with the excellent help of Clint Yang and Virgilio! They were both extremely knowledgeable and Clint helped thru many different scenarios. To decide what the best fit f More

by Ellen Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang and Virgilio
Mar 28, 2025 -

Ira Toyota of Danvers responded

Hi Ellen, we're happy you found Clint Yang and Virgilio to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Came in for service, took 2 hrs and 15 mins and when I finally left there were oil marks inside my car. More

by Bbtrev1010
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 28, 2025 -

Ira Toyota of Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 26, 2025

Great communication with the service agent Steve Mahan Work done as requested and on time More

by Groark15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Mar 28, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We hope you have a great day!

March 26, 2025

Service rep was friendly, knowledgeable and helpful. I felt he was genuine and explained everything well. I appreciated having a ride to and from the dealership so I did not have to wait there. More

by kloc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik
Mar 28, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Excellent! !! In all areas. Staff willing to serve and to help in everything. This is my dealer More

by delossantos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pimentel
Mar 27, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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