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Ira Toyota of Danvers

Danvers, MA

4.4
1,789 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,789 reviews

February 27, 2025

Kledion Tare was very helpful . We’re very happy with the service. He’s the best! More

by Anxheloseraj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion Tare , Virgilio
Mar 02, 2025 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about Kledion. We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

I was served immediately after arriving at the dealership. I was quoted a price for the services and I agreed with the process of going forward. More

by cal8694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 02, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2025

They are always polite and courteous. I wish I had been told how long a wait I was in for.I brought in for routine maintenance and was told I needed alignment and balance, maybe 90 mins. More

by lauphin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom?
Mar 02, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (978) 739-8300.

February 27, 2025

Tysm Hitesh and Eddy you guys are awesome! I couldn’t have asked for a better car! We’ll be there soon to upgrade my husband’s car as well. More

by Drea Higgins Guzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitesh Patel and Eddy
Mar 02, 2025 -

Ira Toyota of Danvers responded

Hi Drea, thanks for your praise and kind comments about Hitesh and Eddy. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Had 8:00 am appointment for oil change and to change setting on my car. Took 3.5 hours and they didn't even change the setting. Wanted the fake engine noise that is piped in the cabin shut OFF. They sai More

by CS2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Feb 28, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the duration didn’t meet with your expectations. We do our best to provide a timely experience while accommodating the volume of customers. As noted, we offer complimentary Lyft and shuttles as well for the customer’s convenience. Your satisfaction is important to us, and we have reached out to you directly to further review the concern. You are also welcome to contact the general manager Mark Giovanni directly at 978-739-3718

February 26, 2025

Brisk, competent, friendly service. Take care of Lyft rides both ways if necessary, on them. As painless as can be. Get all service at IRA Danvers; 5th car bought there. More

by Minnyclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, salesman for last 3 4Runners.
Feb 28, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Isaac Ruiz was an awesome person to work with to ensure the car test drive, negotiations, and sold process went smoothly and painlessly. More

by Victor Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ruiz
Feb 28, 2025 -

Ira Toyota of Danvers responded

Hello Victor, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

We have a 2011 LanCruiser and love to take good care of it. Ira Toyota has been the perfect place for us to service our vehicle. Angel who works in service has been great to work with More

by cfranklin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 28, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2025

I would highly recommend this dealership. My Representative Rick was great! I couldn’t ask for a better Rep. More

by Phyllis Serino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Feb 28, 2025 -

Ira Toyota of Danvers responded

Hi Phyllis, we're happy you found Rick to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Fast professional and fair priced. Edwin was great and the video mpi was a nice add on. More

by Markgelinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Feb 28, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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