Ira Toyota of Danvers

Purchase of my RAV4 very easy. .,,however I waited 3 hrs for an oil change!! I had an appt arrived 10 min ago early and still waited 3 hours….so did the gent man sitting next to me! .,,however I waited 3 hrs for an oil change!! I had an appt arrived 10 min ago early and still waited 3 hours….so did the gent man sitting next to me!!! Unacceptable!! More

Great service department experience. From drop-off to pickup… Excellent communication and great overall experience with the process. My daughter said, “Bruce is the man!”. Would highly From drop-off to pickup… Excellent communication and great overall experience with the process. My daughter said, “Bruce is the man!”. Would highly recommend this team to anyone. Bruce was awesome! More

I had a new key fob programmed for my 2021 tundra. The program the key fob and cut the new key in about an hour and a half. No problems everything went very smoothly. The program the key fob and cut the new key in about an hour and a half. No problems everything went very smoothly. More

There' was a bit of a wait 4 hours to be exact for a oil change and tire rotation . But over all I wasn't even bothered . Ira Toyota of Danvers has a very nice and professional establishment. They cater change and tire rotation . But over all I wasn't even bothered . Ira Toyota of Danvers has a very nice and professional establishment. They cater to the customers. And most important excellent customer service from advisor Angel Pimental.. I'm glad I chose this location. More

All staff are very friendly and professional. Very comfortable waiting area! But the waiting time is a little longer than I expected. I still give a 5 stars overall. Very comfortable waiting area! But the waiting time is a little longer than I expected. I still give a 5 stars overall. More

Great Job! Willmi was very attentive and helpful. Waited a fair amount of time, I would recommend this location more Willmi was very attentive and helpful. Waited a fair amount of time, I would recommend this location more More

The newly refinished intake bays are spotless, well lit and airy. The entire drop off process is organized and professional. The waiting area is also clean, and pleasant - oh a free high quality coffee. and airy. The entire drop off process is organized and professional. The waiting area is also clean, and pleasant - oh a free high quality coffee. More

Excellent service especially by my advisor Tom who was very knowledgeable explaining everything and listening to my concerns very knowledgeable explaining everything and listening to my concerns More

What a pleasant experience from the moment, I drove into the service drive to get my car serviced. They were very accommodating and fast and efficient thank you very much. the service drive to get my car serviced. They were very accommodating and fast and efficient thank you very much. More

The staff is very friendly and professional. Very knowledgeable. I have purchased my last few vehicles from them and will continue to do so. Very knowledgeable. I have purchased my last few vehicles from them and will continue to do so. More