
Ira Toyota of Danvers
Danvers, MA
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I was served immediately after arriving at the dealership. I was quoted a price for the services and I agreed with the process of going forward. dealership. I was quoted a price for the services and I agreed with the process of going forward. More
They are always polite and courteous. I wish I had been told how long a wait I was in for.I brought in for routine maintenance and was told I needed alignment and balance, maybe 90 mins. I wish I had been told how long a wait I was in for.I brought in for routine maintenance and was told I needed alignment and balance, maybe 90 mins. 3 hours later my car was done More
Tysm Hitesh and Eddy you guys are awesome! I couldn’t have asked for a better car! We’ll be there soon to upgrade my husband’s car as well. I couldn’t have asked for a better car! We’ll be there soon to upgrade my husband’s car as well. More
Had 8:00 am appointment for oil change and to change setting on my car. Took 3.5 hours and they didn't even change the setting. Wanted the fake engine noise that is piped in the cabin shut OFF. They sai setting on my car. Took 3.5 hours and they didn't even change the setting. Wanted the fake engine noise that is piped in the cabin shut OFF. They said it was a safety feature and couldn't do it. I specifically asked for Engine Sound Enhancement (ESE) to be turned off and they confused it with the pedestrian warning required for hybrids called Acoustic Vehicle Alerting System (AVAS). AVAS is outside the vehicle and I would not want that turned off. The fact that the dealer does not know their own product and no apology for a 3.5 hour wait on an oil change when I had an appointment is disappointing to say the least. More
Brisk, competent, friendly service. Take care of Lyft rides both ways if necessary, on them. As painless as can be. Get all service at IRA Danvers; 5th car bought there. Take care of Lyft rides both ways if necessary, on them. As painless as can be. Get all service at IRA Danvers; 5th car bought there. More
We have a 2011 LanCruiser and love to take good care of it. Ira Toyota has been the perfect place for us to service our vehicle. Angel who works in service has been great to work with it. Ira Toyota has been the perfect place for us to service our vehicle. Angel who works in service has been great to work with More