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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,810 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,810 reviews

March 04, 2025

I stopped without an appointment and was thankful they were able to fix my car so I could travel out of state the next day. More

by ksahovey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buonomo
Report | Print
Mar 09, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

Way to long of a wait every time I take my truck in for service More

by Pete
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda
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Mar 08, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the concerns. We strive for a timely experience and this visit should have been shorter. We have reached out to you directly to further review the issues. Your satisfaction is important to us and we hope to communicate further. You are also welcome to contact the general manager Mark Giovanni at 978-739-3718

March 03, 2025

They are rude. Had to wait over 40 minutes after my service was complete to get paperwork to pay More

by LAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure there were several
Report | Print
Mar 08, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. We are glad to review this matter further however we’re unable to reference the visit with the information provided. The team strives for a timely experience and the staff members should be doing business with a high level of professionalism. Your satisfaction and business are important to us. You’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

March 02, 2025

Edwin, service advisor was very helpful and went out of his way to help. He is a great rep. More

by Karencalderan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
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Mar 04, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Bruce is always a pleasure to work with as a service manager. He always goes the extra mile and certainly did this time with finding me a loaner vehicle on short notice! More

by buzzbomb711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Report | Print
Mar 04, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Serbia was fast they did the repairs, and I was not within 2 hours. The staff was very friendly and helpful More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Report | Print
Mar 04, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Dealing with Ira Toyota, Danvers was a pleasure. Like most people, I would say that buy a car from a dealer can be anxiety provoking to say the least. My last new car purchased was 10 years ago, My More

by samudino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion Tare, Ellis (finance)
Report | Print
Mar 06, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2025

Clear explanation of a problem. Quick diagnosis very happy with the service I was in good hands More

by billbarrett09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 06, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

Nathaniel Brungot is highly professional and extremely detail-oriented in his work. Overall, he did an excellent job! More

by BE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Brungot
Report | Print
Mar 06, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

The attendant was nice and very kind . He made the whole process easy and fast . More

by crisehernany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Report | Print
Mar 03, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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