
Ira Toyota of Danvers
Danvers, MA
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excellent experience I've been lucky enough to find every car I've owned till now through friends or co-workers. This was the first time I bought from a dealership and I'm I've been lucky enough to find every car I've owned till now through friends or co-workers. This was the first time I bought from a dealership and I'm so grateful I decided to give them a try. I'd been taking my first prius here for service for a few years, but after I got a couple of off-putting initial responses from other dealerships in the area, I almost didn't even bother calling. However, when I told them what I needed, they not only provided that, they also got me into the car I really wanted. They were friendly, patient, informative, forthcoming, and helpful. I never felt rushed, though I spent several hours trying to make up my mind. I will definitely continue to have my car serviced here and while I truly hope not to have to go through this process again any time soon (my first prius was totaled), I will definitely go back to IToD when I do need a new vehicle. More
Easy access to services Ira Toyota has a top notch service center that is very easy to use. You pull right into the garage and a technician meets you at your car. After the Ira Toyota has a top notch service center that is very easy to use. You pull right into the garage and a technician meets you at your car. After the paperwork you goto the waiting room and when your car is done the technician finds you and you sign off and your car is ready outside the door. Best system I have ever used. More
Best experience at a mechanic Automatic lift on back door was not working properly, and I needed my battery changed in my keychain. Both problems were fixed and I was only charged Automatic lift on back door was not working properly, and I needed my battery changed in my keychain. Both problems were fixed and I was only charged for the cost of the battery for keychain. The back door lift computer just needed to be reset and I wasn’t charged anything. I am female and have often wondered at other shops if I am being told the truth about what is wrong. Great experience. More
IRA provides consistently excellent service I bought my car at IRA exactly two years ago and have only used them for service. They are knowledgeable, helpful, and professional. Their app makes i I bought my car at IRA exactly two years ago and have only used them for service. They are knowledgeable, helpful, and professional. Their app makes it easy to schedule Service appointments, which I am able to get soon and always at a convenient time. I generally wait for my car and the service is performed quickly; they have a large waiting area that includes comfortable chairs, tables for working and food. Prices for service seem reasonable and my car works well when it is returned. More
Great honest service Had 30000 mile service today. told me what I needed, what I did need and got me out of there quickly while doing the job correctly Had 30000 mile service today. told me what I needed, what I did need and got me out of there quickly while doing the job correctly More
Professional and efficient Dropped the vehicle for routine 15K maintenance at ~13K. Even though difficult snowy/cold weather th facility was cleared for me to enter service and Dropped the vehicle for routine 15K maintenance at ~13K. Even though difficult snowy/cold weather th facility was cleared for me to enter service and I was signed in with 5 minutes. I was told the service would take about an hour. I was able to scoot out for breakfast and the car was ready within 15 minutes of my return so he was good with the time estimate. Appreciate the service and it is a beautiful facility. More
Excellent Sercice Bill the Service Rep took time to discuss my vehicle’s needs, asked me if I had any questions, and was completely professional and friendly. Bill the Service Rep took time to discuss my vehicle’s needs, asked me if I had any questions, and was completely professional and friendly. More
Quick and comfortable Theater style seating, wide screen TV's and complimentary beverages make any wait more pleasing! Nice staff, good service. I would definitely recomm Theater style seating, wide screen TV's and complimentary beverages make any wait more pleasing! Nice staff, good service. I would definitely recommend this Dealership! More
5k service Puctual quality service.They washed the vehicle. Also scheduled appointment for the next factory toyota reccomended service. I have always taken my ve Puctual quality service.They washed the vehicle. Also scheduled appointment for the next factory toyota reccomended service. I have always taken my vehicle back to IRA and have never been disappointed or dissatisfied. More
Ira danvers Purchased new car. Very easy and upfront to deal with. Did not take long to come up with what appeared to be a very fair deal. Purchased new car. Very easy and upfront to deal with. Did not take long to come up with what appeared to be a very fair deal. More