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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,355 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,355 reviews

March 15, 2024

Excellent service and knowledgeable staff during my last visit of your service department. Rick Harper is very helpful to get what I needed done to my vehicle. I mentioned to him that I might consider to tr More

by chenghsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Yang
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Mar 19, 2024 -

Ira Toyota of Danvers responded

Thank you for sharing your positive experience! We're glad that you had an excellent visit to our service department and found Rick to be very helpful. We're here to ensure your satisfaction and look forward to serving you in the future!

March 15, 2024

Everyone works as a team giving the customer exactly what is needed! Curran is a great advisor. More

by billpalmerini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran, Bill Collier
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Mar 19, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! We're glad that Curran and our team were able to provide you with exactly what you needed and deliver excellent service. We're here to ensure your satisfaction with our services!

March 14, 2024

Dave is a great advisor and always on top of things . Ira is my go to service place More

by Toycars1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas , Aiman Varoqua, Nick D'Agostino, Matt Leaonard
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Mar 16, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! We're glad that Dave provides you with great service and is always on top of things, and we appreciate you choosing Ira Toyota of Danvers as your go-to service place. We're here to help and ensure your satisfaction with our services.

March 14, 2024

Excellent dealing with Wil who gave me good information at the processing desk. I felt I could trust him. More

by Rabend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Mar 16, 2024 -

Ira Toyota of Danvers responded

It's wonderful to hear that you had an excellent experience dealing with Wil at the processing desk! We're glad that he provided you with good information and that you felt you could trust him. We're here to help and ensure your satisfaction with our services.

March 13, 2024

clean, exceptional customer service, dog friendly, diverse selection of vehicles, professionalism very happy. Thank you. More

by alr1369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem, Gary Cooper
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Mar 15, 2024 -

Ira Toyota of Danvers responded

You are very welcome! We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

March 12, 2024

Brought car in for 6 month checkup No problems Had coffee while I waited for service More

by clairclrmny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know what you want
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Mar 14, 2024 -

Ira Toyota of Danvers responded

It's great to hear that your 6-month checkup went smoothly and that there were no problems with your car! Providing a comfortable waiting area with amenities like coffee is important to us, and we're glad you were able to relax while waiting for your service. We appreciate your business and look forward to serving you again!

March 12, 2024

Serve was really good. Service adviser Carman was on top of things . Was a good economic experience. More

by vitomilitello
Recommend Dealer
Yes
Employees Worked With
Carman P.
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Mar 15, 2024 -

Ira Toyota of Danvers responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that every customer receives top-notch service, and we're delighted to hear that Carman provided you with excellent assistance. We strive to make sure that every visit to our dealership is not only pleasant but also economically sound for our customers. We appreciate your business and look forward to serving you again in the future!

March 12, 2024

Very disappointed that the sales person refused to go over car features or operations. Ask for his assistance but he refused saying “I know more about the car than he did”! All he did was hand me the More

by don_mcmanus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
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Mar 14, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delivery concerns. We have reached out to you directly to resolve this issue. The team members involved interpreted there was limited time at delivery which may impacted this situation. We appreciate your business and hope to speak to you soon. You’re welcome to contact the general manager Mark Giovanni at 879-739-3718.

March 12, 2024

It was a good experience right from the start. I flew through the purchasing process and had a great salesman. More

by Jodidascoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion Tare
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Mar 14, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you had a positive experience with us from the moment you walked in! Making the purchasing process smooth and efficient is always our goal, and it's fantastic to know that you had a great salesman to assist you along the way. We appreciate your feedback and look forward to serving you again.

March 11, 2024

Friendly and professional. I was seen without an appointment which I’m very thankful for as my car was making a loud thumping noise. Come to find out the other place never put More

by Karategirl1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 14, 2024 -

Ira Toyota of Danvers responded

We're glad to hear that you had a positive experience at Ira Toyota of Danvers, despite the unexpected issue with your tire. Our team aims to provide friendly and professional service to all our customers, and we're pleased to have been able to address your concerns promptly, even without an appointment. Your safety is our top priority, and we're relieved that the situation with your tire was resolved. Thank you for choosing us!

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