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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,224 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,224 reviews

December 26, 2023

They got me in early. Did all the work and let me know what else needed to be done. And I was on my way. More

by dvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
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Dec 28, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

Pleasant experience today using a great coupon for a full oil change with a minimal wait More

by Cooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 28, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 24, 2023

The person who service my appointment was very professional and attentive, He was very acknowledged of what my vehicle need it to have done and look for the best deals and discounts to help me out More

by gvidal390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
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Dec 29, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Service is good, quickly in and out. No pressure to do unneeded work on car. More

by Pito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard - service
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Dec 27, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Gr8 service, Steve was very thorough during the check in and check out. Thank you. More

by C D M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service.
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Dec 27, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Steve provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

They screwed me on brakes! !never again i had a warranty but it is useless More

by Richardlangille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 28, 2023 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that your experience didn’t meet your expectations. The vehicle is due for brakes due to normal wear however you did not have them completed and extended coverage does not cover wear items. We appreciate your business and are glad to provide competitive pricing for any repairs. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.

December 22, 2023

They are the best honest kind polite. Provide goid information would not take my car anywhere else More

by BellaY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bishop
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Dec 27, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Very courteous and helpful. Nat Brungot was attentive to my concerns and got my questions answered. More

by Rssadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Brungot
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Dec 27, 2023 -

Ira Toyota of Danvers responded

It's great to hear that Nat provided such attentive and helpful service! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 21, 2023

They agreed on an OTD price for a new car in writing over email, then backed out on it. Dishonest business practices. More

by user267
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jennifer Pineo, Robin Duquette
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Dec 28, 2023 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the communication didn’t meet with your expectations. You’re welcome to contact the general manager, Mark Giovanni, at 978-739-3718 for further review.

December 21, 2023

The service center at IRA Toyota of Danvers is very professional, timely and honest. I have used them several times and always pleased with their work on my Toyota Avalon. More

by James Krieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Report | Print
Dec 22, 2023 -

Ira Toyota of Danvers responded

It's great to hear about your positive experiences with the service center at IRA Toyota of Danvers! Professionalism, timeliness, and honesty are key attributes that build trust and satisfaction with customers. We appreciate your business. We look forward to assisting you in the future.

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