Ira Toyota of Danvers

I’ve taken my 2015 RAV4 Limited to Ira Toyota. I only have 69000 miles. This was the first time I walked away feeling i was just a number the service guy did not explain the issues that needed fi I only have 69000 miles. This was the first time I walked away feeling i was just a number the service guy did not explain the issues that needed fixing. I got an oil change but he was pushing $900 work on various issues. Some I will have done elsewhere. Also he actually called me on my cell while I was in the waiting room. He knew I was there. My service associate is usually Alex Pendleton. I did request him but I got there early and he was not available so I got another. More

The oil, filter change and tire rotation went very well. It started and finished right on time. It started and finished right on time. More

The service manager, Rick Harper, was excellent. He is a real asset for Ira Toyota. He is a real asset for Ira Toyota. More

I have a 2021 Toyota Corolla. I went out yesterday morning and found my right rear tire was completely flat. I called Ira Toyota (which is directly across the street from my resid I went out yesterday morning and found my right rear tire was completely flat. I called Ira Toyota (which is directly across the street from my residence). David in the Service Department answered the phone and told me to bring it across the street immediately if it had enough air in it to do so. The tire had to be replaced. This was done in a most accommodating, efficient manner. I was most pleased with the proficient service afforded me in a time of crisis. More

Fantastic service! There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira is clearly the best. More

Purchase and service are top notch. Sales and service reps have always been helpful and courteous. Sales and service reps have always been helpful and courteous. More

The dealer ship was very relaxing with no pressure to purchases a vehicle and very professionals employees to help when you needed to answer questions. purchases a vehicle and very professionals employees to help when you needed to answer questions. More

Sales person was very accommodating and personable. The wait for business manager was to excessive The wait for business manager was to excessive More

Always a pleasant place to visit. The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire l The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire leak problem! Thank you once again Linda More

Took over 5 hours to get towed to the dealership so that service was the worst. Once there the service provided by Ira Toyota was top notch. Diagnosing a problem can take time and mine took time to figure o service was the worst. Once there the service provided by Ira Toyota was top notch. Diagnosing a problem can take time and mine took time to figure out so a loaner was provided. The advisor kept me updated throughout and later that day called to let me know the car was ready. Picked up the car the next day good as new. More