Ira Toyota of Danvers

Waiting too long not good service need to improve no body care about customer timeing care about customer timeing More

I've used IRA Toyota for every service when I've been in State when service due. Always easy to schedule appointments online. Comfortable waiting area with free fresh coffee, paid snacks. Excellent service. State when service due. Always easy to schedule appointments online. Comfortable waiting area with free fresh coffee, paid snacks. Excellent service. More

Service Department has improved in the last year. Easier sign in on arrival. Speedier service, less wait time. Hope it continues. Easier sign in on arrival. Speedier service, less wait time. Hope it continues. More

I received a coupon for an alignment and oil change and Ira was very easy to work with. Ira was very easy to work with. More

I went in for an oil change & sticker. I asked them to check my tires because my pressure light was on the said they do that and it shows on my receipt that they did but when I got in the I asked them to check my tires because my pressure light was on the said they do that and it shows on my receipt that they did but when I got in the car is was still on. I didn't go back in because it was late. The guy I checked in with left for the night didn't even bother to let me know. Also can you ask who ever drives the car at the end to put the sit all the way back. This is not the first time I have had issues with your service dept, time to find another place. More

Thanks to Vadim and Peter at Ira in Danvers, MA, I met my target trade-in allowance and purchase price on a 2024 Tundra TRD Pro hybrid in the color White Cap with red interior. I traded in a 2025 Toyota Taco target trade-in allowance and purchase price on a 2024 Tundra TRD Pro hybrid in the color White Cap with red interior. I traded in a 2025 Toyota Tacoma Trailhunter that I loved, but the truck was not conducive to a Family of 4 with a large Newfoundland puppy. Ira also ensured that my Tacoma $1000 warranty was applied to a bumper-to-bumper 125K Toyota warranty for the Tundra. Most importantly, Ira in Danvers is transparent and never once applied the standard dealership tactics. They were respectful, to the point, and had more integrity than I’m used to. They have a customer for life, and I will see Vadim and Peter when it’s time to purchase a 2028 Tundra. More

Great service, very accommodating and professional with friendly employees. I had a great experience overall! friendly employees. I had a great experience overall! More

Very disappointed! Received the notice below from IRA Toyota: Hi Richard, This is Ana from Ira Toyota of Danvers (Service Dept). I received a notification from Toyot Received the notice below from IRA Toyota: Hi Richard, This is Ana from Ira Toyota of Danvers (Service Dept). I received a notification from Toyota about your 2024 Tacoma. It seems like there is a malfunction in the Parking Brake System. Would you like to get your Vehicle inspected so we can now diagnose the problem? Ana Roe. Bottom line, made appointment, arrived yesterday morning at 7:20am. Technician tells me there is no recall notice about malfunctioning parking brake for my 2024 Toyota Tacoma. A complete waste of three hours!! More

Service rep was very kind, knowledgeable and very apologetic. . But the time for waiting for routine maintenance and a sticker even for a busy Saturday morning was WAY TOO LONG !!!! Have to do better apologetic. . But the time for waiting for routine maintenance and a sticker even for a busy Saturday morning was WAY TOO LONG !!!! Have to do better. More

The majority of time that I go to Ira Toyota of Danvers I have a pleasant experience. have a pleasant experience. More