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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,224 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,225 reviews

November 10, 2023

Consistent courtesy and good service I appreciate Lyft option and correct service duration estimates, thank you More

by aslucy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Curran
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Nov 11, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

The service advisor Daniel is very professional! My vehicles was ready when he said it would be. More

by stephenseabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
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Nov 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

November 04, 2023

Our experience was pleasant from start to finish thanks to Aiman Varoqua, our helpful Product Specialist. More

by nancyrudolphmurray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
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Nov 07, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a pleasant experience and that Aiman provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Extremely helpful courteous and aim to please. I will always recommend this Dealer. Time sensitive doers. More

by pierinanardella2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buonomo
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Nov 07, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a helpful and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

The service agent was great explained everything in b a manner I could understand He was very customer focused More

by Rdngma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi espinal
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Nov 07, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Angel & Freddie R the best! 👍🏻😉 IRA always me a clean machine! The best service! Gy More

by robert1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie & Angle are the best
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Nov 07, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had the best experience and that Angel and Freddie provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Tremendous, courteous, our experience was excellent from beginning to end. Aiman is a tremendous person! More

by tmurphy1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua, Mark Giovanni
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Nov 07, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a tremendous and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Appointment was scheduled on time with a reasonable amount of wait time. Customer lounge was very good More

by chiefsav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will was outstanding
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Nov 04, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

I trust Ira Toyota to do all my service work. I have an excellent service technician, Bruce Brewer. Bruce advises me what is needed on my car only when it is necessary. He also makes sure that I More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Report | Print
Nov 08, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Made an appointment for an oil change. It took them 3.5 hours to do it. 15 minute job takes them 3.5 hours. What’s the point of the appointment? I can’t imagine if something more serious n More

by Mido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ida Lifo
Report | Print
Nov 09, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concern. The team strives for a timely experience and can work to process a varying degree of required work within a reasonable time. We have reached out to you directly to review the details of your experience. We appreciate your patience and you’re welcome to contact the general manager Mark Giovanni at 9787393718 to further review any concerns.

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