
Ira Toyota of Danvers
Danvers, MA
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Aiman was an exceptional sales representative. He was polite and accommodating and easy to talk to. He went over and above to please us explaining everything in detail which added to our pleasurable expe polite and accommodating and easy to talk to. He went over and above to please us explaining everything in detail which added to our pleasurable experience. We are very happy we purchased our Camry at Ira Toyota. We were also surprised and pleased to receive the Toyota 2 year free service program including the free car washes. :-) We will certainly recommend Ira Toyota. Thank you. I am annoyed you made me register to submit this survey. More
I went into the dealership on a Sunday, when it was extremely busy. I could tell that Ricky was very busy but he fit some time in to get me an appraisal on my car. The appraisal value of my car was s extremely busy. I could tell that Ricky was very busy but he fit some time in to get me an appraisal on my car. The appraisal value of my car was shocking (in a bad way) but he called me the next day with a much better offer. Over the next few days we negotiated a payment on a new 2012 Camry that would work for me. Ricky was very understanding, patient, and respectful thoughout the whole process, from the moment he first approached me all the way through the car registration process. Everyone knows that buying a car is usually a lose-lose situation and can be aggravating but I got a great deal and received fabulous, fair service from Ricky!!!!!! More
Salesman, Ricky, and Account manager, Hank were very friendly and helpful. My purchasing a new car experience was smooth and in timely manner. I've been a customer to Ira Toyota for more than 15 years friendly and helpful. My purchasing a new car experience was smooth and in timely manner. I've been a customer to Ira Toyota for more than 15 years, bought two Toyota from them (one Corolla and another Camry). I like the way they treat the loyal customer, prompt service, considerate, discount, etc. I am highly recommend this dealer. More
I had the best car buying experience I've ever had and I have Ira Toyota and Ricky Arora to thank for that. Ricky is a very genuine person and gave us the very best deal. It was much better than I was eve have Ira Toyota and Ricky Arora to thank for that. Ricky is a very genuine person and gave us the very best deal. It was much better than I was even expecting during the President's day weekend. Even the manager (AJ I believe) gave us the deal that was quoted over the phone even though he realized that the numbers were slightly incorrect. Thank you for the wonderful experience. We will be back :) More
They were responsive to calls, detailed in explanations, knowledgeable about products, helpful with transaction issues, accommodating with service area - and great pricing! (worked with Ricky, Russ, and Len knowledgeable about products, helpful with transaction issues, accommodating with service area - and great pricing! (worked with Ricky, Russ, and Lenny) More
The most important aspect to us of buying a new car is being treated with respect and honesty. My husband and I have literally walked out of two dealerships previously while looking for new cars so were being treated with respect and honesty. My husband and I have literally walked out of two dealerships previously while looking for new cars so were reluctant every time we started looking again. Our experience with Ira Toyota of Danvers was refreshing. Tim Goodwin made initial contact with us after we received an internet quote at toyota.com. Next day, Lenny W contacted my husband and quoted specific discount off of window price (a true dollar amount) along with specific costs for the other fees that come with buying a new car. That evening at the dealership, Lenny met us and took us to Ricky Arora, who honored every discount and quoted fee to the penny. We were even able to pick from several Camry LEs on the lot instead of just being relegated to one car. From start to finish, the staff we worked with were respectful and honored their quotes. I must admit that through the entire process, I kept waiting for the moment when something would go wrong, be it the interest rate, quoted price, or whatever. That moment never came. This was without question the simplest and least 'dramatic' experience my husband and I have experienced while buying a new car. More
Aiman has been a real gentleman through this whole Aiman has been a real gentleman through this whole process. He is very honest and has a lot of integrity. He goes out of his way to insure that yo Aiman has been a real gentleman through this whole process. He is very honest and has a lot of integrity. He goes out of his way to insure that you have the information you need to make an honest and informed decision. he is Not pushy and makes sure that you know that he will work with you through the sale and long after the sale. I feel that he a true asset to iRA Danvers and he should be an example for all other car salesmen to follow. I have dealt with many salesmen and he stands out for being a model of how salesman should conduct themselves.qo More
We had an amazing experience with buying a new car this weekend. Ricky Arora was extremely welcoming, patient and helpful in getting us what we wanted. We were really pleased with how great the experienc weekend. Ricky Arora was extremely welcoming, patient and helpful in getting us what we wanted. We were really pleased with how great the experience and we will definitely go back to Ricky again when we need to replace our other car! More
Without employing any gimmicks or rushing you into decision, Ricky and his team at IRA listened and tried their best to work within my budget while fully accommodating to my preferences. I HIGHLY rec decision, Ricky and his team at IRA listened and tried their best to work within my budget while fully accommodating to my preferences. I HIGHLY recommend Ricky and the dealer More
Ricky Arora is the best! He far surpasses all the other car salesmen I have dealt with at other dealerships. He is polite, professional, helpful, and most importantly, he doesn't play games. I ended up pur car salesmen I have dealt with at other dealerships. He is polite, professional, helpful, and most importantly, he doesn't play games. I ended up purchasing a new 2011 Rav-4 from Ricky and I am quite happy that I did. More