
Ira Toyota of Danvers
Danvers, MA
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Adam is very nice person to speak with, hounest, open and truthfull. Besides he drives Camry LE... I should thank all involved into decision to give us Camry in lease under such favourable for us conditi truthfull. Besides he drives Camry LE... I should thank all involved into decision to give us Camry in lease under such favourable for us conditions. Overall impression is very good. Should test also the Toyota Maintenance Service, if this is same good. More
I knew what I wanted to buy when I first went to Ira. What I wanted was not in inventory so had to be ordered. Densy and Mike were both very knowledgeable and very helpful in narrowing down styles/option What I wanted was not in inventory so had to be ordered. Densy and Mike were both very knowledgeable and very helpful in narrowing down styles/options, etc. Neither was pushy in the least. Densy was very good at explaining options and features of a car that I couldn't see yet and drawing comparisons to another car that we test drove. I worked with Mike to order the car and he and Densy worked well together to see me through to delivery (where Densy took a lot of time to inspect the car and to answer questions). Pricing is what it is - you need to know the parameters going in (invoice, msrp, cost of options, etc.) and I thought the base quote I obtained was favorable. I think dealers can make a lot of money on accessories on the back end (warranties and add-ons), most of which I did not want. I may have paid a little more than bottom-line for the few that I accepted but never felt pressure and was free to negotiate price. Overall, a good experience and I heartily recommend Densy and Mike. More
Ramon Boreck provided me with the best sales experience ever. I've purchased 25 car in my lifetime so I don't say this too often. The entire experience was fantastic and I was quite amazed at his follow up ever. I've purchased 25 car in my lifetime so I don't say this too often. The entire experience was fantastic and I was quite amazed at his follow up after the sale. I realize the importance of Ramon making my wife and I feel at ease. He kept us well informed throughout the entire process. I will recommnend him to my closest family and friend. Thanks IRA for having such an asset. Thanks again Doug Finnegan Prius 2011 More
Ramon was knowledgeable, friendly, and courteous. He got us exactly the car we wanted, at the price we wanted to pay - no fuss! This was by far the easiest and most enjoyable car buying experience I have ev us exactly the car we wanted, at the price we wanted to pay - no fuss! This was by far the easiest and most enjoyable car buying experience I have ever had. Kudos, Ramon! Keep up the great work. More
Ricky was patient, friendly and helpful. We test drove multiple cars and had numerous questions on each one. He provided all of the answers clearly and understandably. The purchased car was delivered ex multiple cars and had numerous questions on each one. He provided all of the answers clearly and understandably. The purchased car was delivered exactly as promised -price, options, paperwork, and cleanliness. More
They rip you off with "deals" for resistall (protection for apholstery and exterior). A fair fee for a car dealer to charge is around $350, even cheaper by a car detailer. IRA wants over $600 (protection for apholstery and exterior). A fair fee for a car dealer to charge is around $350, even cheaper by a car detailer. IRA wants over $600 and they to blend it into your monthly payment for your car so you don't think it's such a bad deal.... and they try to sell you a warranty for your used car at about $500.00 more than finding one yourself....because they get a kick-back from the warranty company, I am guessing.... More
The whole experience has changed my mind about what to expect when buying a vehicle. I was shopping for a Base Model Tacoma for work purposes, no bells and whistles, not a lot of opportunity for mark-up expect when buying a vehicle. I was shopping for a Base Model Tacoma for work purposes, no bells and whistles, not a lot of opportunity for mark-up for the dealership. There are not a lot of these Base Model trucks around but Ira was able to deliver a truck before any other dealership at a price that no other dealership was able to beat. Ricky Arora was both friendly and professional, accommodating at every turn and on top of every detail. The Internet team responded more quickly than any other on-line dealership team. The Finance managers were helpful and professional and got me a better rate for financing than I was able to get anywhere else. And all this for a Base Model Tacoma. No pressure, no weird games, just a professional, service-oriented team. I highly recommend. More
Ricky Arora provided me with the best auto buying/leasing experience I have ever had....There was no haggling or propped up prices for this car....Just a bottom line offer that came in very reasonably priced experience I have ever had....There was no haggling or propped up prices for this car....Just a bottom line offer that came in very reasonably priced. We had a deal within forty minutes of me walking into the dealership. Embarrassing to admit, but due to some surcharge points on my license, my prospective insurance options were bleak...I was going to have to cancel the deal because the numbers I was hearing from the insurance agents were off the charts high......My salesman went above and beyond, and introduced me to his own insurance agent, who was able to get me covered by a major carrier, at a rate significantly below any other option I had....He saved the deal!! At this point, I would not buy a car from anybody but Ricky at Ira Toyota. More
Mr. Ricky Aurora was very pleasant and easy to work with. He was very attentive and respectful towards what we wanted. He made recommendations and suggestions without being pushy. He was very polite and easy He was very attentive and respectful towards what we wanted. He made recommendations and suggestions without being pushy. He was very polite and easy to talk to. He always made sure to put our wants and needs above all else. He also went out of his way to touch base with us via telephone. Definitely someone I would go to again and recommend to all my friends and family. More
I ended up at Ira Toyota in Danvers after having a bad experience at another Ira location. I cannot say enough about the Danvers location! The dealership itself is amazing, the staff couldn't be more poli experience at another Ira location. I cannot say enough about the Danvers location! The dealership itself is amazing, the staff couldn't be more polite and my saleman Ricky was one of the most respectful individual I have met in a long time. Within the first 5 mins of meeting him he said he would treat me like a princess and that he did! I recommend this dealership and salesman to anyone! Thank you Ira and Ricky! More