Ira Toyota of Danvers
Danvers, MA
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They are a great car dealer. We have bought a lot of cars from them. Clint is great salesman. Jesus is awesome in finance. Mark and Peter ar great as well. We have bought a lot of cars from them. Clint is great salesman. Jesus is awesome in finance. Mark and Peter ar great as well. More
Made an appointment for service. Just a tire rotation. Took over two hours. Why bother with appointments if it takes that long. Folks were very polite and facility was clean and attr Just a tire rotation. Took over two hours. Why bother with appointments if it takes that long. Folks were very polite and facility was clean and attractive. I will give them another shot since it is tax free weekend. But the time commitment must be improved for me to continue to use the dealer. More
During routine service that should have taken 1 hour max …. It was 3 hours. No update from anyone I finally had to get a service rep myself to see where my car was. …. It was 3 hours. No update from anyone I finally had to get a service rep myself to see where my car was. More
Terrible experience in services. I feel that people are taken advantage of. I replaced my cabin filter two weeks ago myself and I bring my truck in for an oil change and they tell me I feel that people are taken advantage of. I replaced my cabin filter two weeks ago myself and I bring my truck in for an oil change and they tell me I need a new cabin filter. Same goes for other filters. They told me I need a tire rotation and I asked why, I just pulled in to the center and you haven’t even looked at my tires yet. People who don’t know anything about cars are being sold services that are not needed at times! There is more to the story but I’ll just leave it at that as I’m sure this review won’t go anywhere anyways. More

