Ira Toyota of Danvers

Ricky was extremely helpful and able to assist me in finding the right car for my needs. he able to work with me to target the features my family wanted (and needed)to create a successful new car buyin finding the right car for my needs. he able to work with me to target the features my family wanted (and needed)to create a successful new car buying experience for me. More

I am an avid fan of Toyota but not a fan of Ira. I went there 3 times over the last few years without buying the car from them and I don't know why I ever even torture myself. I guess it's because they hav there 3 times over the last few years without buying the car from them and I don't know why I ever even torture myself. I guess it's because they have a ton of selection. But the salesmen and the "sales managers" are sleazy and think they can talk around any questions you have. The sales managers do all the price negotiations and the salesmen are just there to be your "friend". Don't EVER go there with a trade. Every time I have gone for myself or with a family member they try and gouge us on the trade. With the most recent experience I had a trade and the KBB for it was just under $12k. The offered me $7500!!! When I questioned him on it the sales manager acted like I was rude and stupid for asking. Gave me a run around about it not being sold for anymore. When I told him I did my homework and I knew they were selling for $14k in the area, he gave me 10 different answers, none of which made sense. They also told me that my credit was not good and that it would be difficult. I already knew going in there that my score was around 700. That is not a bad score! Then when I told them I have the information about what other people are paying for the car and I wanted fair market price. They again give you a run around about how they are already taking a $1k off the MSRP and that fair market price is with the manufacturer rebates. Which I knew was bogus. Everytime I questioned them they just ignored it. They wanted to make me feel as though they are doing ME a favor by getting me in the car and out of my trade. Needless to say I left without the car, went to another Toyota dealer that was SOOO much better, they gave me the fair market price, then the rebates after that and gave me $11k for my trade. A whole $3500 more than what Ira offered for the same trade!!! When I told the new dealer (obviously after they told me what they would give me for the trade), they told me that what Ira offered me was ridiculous. I told them about them trying to act like my credit was a problem and the new dealer told me my score was pretty good and would never have been a problem. BEWARE, if you don’t have any facts and information before going in there, they will screw you. If you do have the facts & information they will act like you’re rude and try and spin a bunch of lies! Example: Ira offered me just under $500 a month payment for my lease; at the new dealer it was $286 for the same exact car with the same exact trade. More

My experience at Ira Toyota of Danvers worked out perfectly. Esmailin and the rest of the staff were very professional, and I couldn't be more satisfied with my new Toyota. perfectly. Esmailin and the rest of the staff were very professional, and I couldn't be more satisfied with my new Toyota. More

I've bought a number of used cars from IRA Toyota and always had a good experience. Good service and good prices. Service is pretty good too. I've recommended them to a number of friends and family.. always had a good experience. Good service and good prices. Service is pretty good too. I've recommended them to a number of friends and family.. More

Why, you may ask, have I given top Star Rating to Ira Toyota of Danvers in every area, including Costumer Support, Price, Professionalism, Quality and Friendliness? To state it simply, I gave the highest Toyota of Danvers in every area, including Costumer Support, Price, Professionalism, Quality and Friendliness? To state it simply, I gave the highest rating because in each and every category they went that extra mile for me! They listened. They really listened and than they ran the numbers and scenarios to kind the right fit: a fit that I could afford, one that would meet my circumstances and life style, one that would meet my concerns and needs. The amount of variables inside of those simple terms, affordability, needs, concerns, lifestyles... it was a difficult match. And you know what, they did it. They filled everyone of my requirements, without compromising anything and than even one step further by suggesting different warranties based on my needs, that would leave me worry free for years to come! And they did it with grace, with professionalism, with concern and knowledge and an attention to detail. And they spent the time, answering every question, making me an educated consumer, that is how confident they are in Toyota. I am in sales also. I know the difference between a sales person trying to just make a commission versus a salesperson who is justifiably proud of their product, and who will go the extra length to inform, educate and do the due diligence to make it a win-win for everyone. Will I be a repeat customer, you better believe it. Will I refer clients, friends and family to my sales representative at Toyota, a Mr.Ricky You can count on it. Add together the Professional Reputation of Ira Toyota with the Professionalism, Integrity and honesty, and an incredible attitude, (that I could easily write another email about,they were so wonderfully helpful) a great car, great price, well who wouldn't give Ira Toyota of Danvers a 5 Star Rating ! Thank you agin and again! More

the overall experience in leasing a new camry was the overall experience in leasing a new camry was excellant after leaving a nissan dealership with disappointment and dismay i received a very warm h the overall experience in leasing a new camry was excellant after leaving a nissan dealership with disappointment and dismay i received a very warm hello from Ricky who sold me with his professionalism and knowledge.all small factors were talked about and positive action were obtained. I also met the sales manager who accepted me into the ira family.the whole experience was as pleasant as can be. thanking the whole staff i am looking forward to many years in my new camry More

Al was great- went out of his way to make this a pleasant exprience, did the little things like helping me get the two children's car seats out of the old car and into the new, fixing a little scratch that n exprience, did the little things like helping me get the two children's car seats out of the old car and into the new, fixing a little scratch that neither of us noticed until after we bought the car- taking care of the details. Very good experience! More

Ramon was extremely helpful and made sure that my new vehicle had all the options I required. He found the car I was looking for in a reasonable amount of time. He answered all of my questions and worked vehicle had all the options I required. He found the car I was looking for in a reasonable amount of time. He answered all of my questions and worked to get me a good deal on my trade-in. I had a very good experience with Ramon and with Ira, and would recommend them to anyone. I am happy that I walked away from the local Acura dealer, without a satifactory deal, and went to Ira. More

From start to finish an excellent transaction. Was seamless. Purchased 2011 Toyata 4Runner Limited - only dealer within 500 miles of home to have one available. Will by there again. seamless. Purchased 2011 Toyata 4Runner Limited - only dealer within 500 miles of home to have one available. Will by there again. More

I wanted a new vehicle for about a year but could not bring myself to any dealership to be intimadated into buying one, or have to listen to the high pressure techniques. I finally went to Ira (due to co bring myself to any dealership to be intimadated into buying one, or have to listen to the high pressure techniques. I finally went to Ira (due to convience). I met Aiman who showed me the new Toyota and without all the pressure, sold me the suv.He was genuine, sincere, very professional, and kept me informed without pressuring me. I would not hesitate to recommend him to any of my friends.Any question that I asked if he could not answer, he found the answer and got back to me. As far as I am concerned, he deserves a raise, because without people like him, you wont sell cars! More