
Ira Toyota of Danvers
Danvers, MA
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Rajeev, aka Ricky, was forthright and honest. Unlike many other dealers, Ricky explained the numbers clearly and there were no hidden charges. He gave us the deal that was advertised on TV without any many other dealers, Ricky explained the numbers clearly and there were no hidden charges. He gave us the deal that was advertised on TV without any extra or hidden charges. He listened to us. More
My husband and I have been looking for a used Rav4 for over 6 weeks. We saw Ira had some on line. My husband had some work done on his truck at Ira and was very happy. We called about some ravs and the p over 6 weeks. We saw Ira had some on line. My husband had some work done on his truck at Ira and was very happy. We called about some ravs and the phone consultant said they do not budge on any prices what you see on line is what you have to pay and could not reccommend any veheicles for us to look at. Needless to say we went to copeland toyota. We had to travel but the staff was exceptional and they took great care of us. More
After hearing of the two-year service deal, I felt a return to Ira was in order from nine years ago when I bought my first Camry. I was a little hesitant, as that purchase required going through three-p return to Ira was in order from nine years ago when I bought my first Camry. I was a little hesitant, as that purchase required going through three-plus hours and five salespeople to get the deal I wanted. This time, with Chris, while the final numbers needed to be massaged to get it done right, he capably did the job and made me feel positive about the final result. I appreciated his understanding what I wanted, and working to meet that goal. More
Walter was excellent in facilitating my purchase of a 2007 Certified Toyota Camry. He was the only salesman who came right out and greeted me first, made me feel comfortable at his desk, and he genuinely 2007 Certified Toyota Camry. He was the only salesman who came right out and greeted me first, made me feel comfortable at his desk, and he genuinely made me feel like he was there to help me and not the other way around. I first visited Ira during the week and spoke with Walter, and at that time I was only beginning my search. By the end of the day, and three different brand dealerships later I realized I wanted to buy a Toyota from Walter. The Honda dealership tried to sell me something I couldn't afford, and Ford acted like it was a chore to talk with me. On Saturday I decided to try Expressway Toyota in Dorchester looking for a better price for a CPO Camry. They went on and tried to pull the bait and switch on me, and tried to sell me a car with double the advertised mileage. I was immediately turned off and went back to Ira looking for a good deal on the Camry I drove earlier in the week. Walter ensured me that I could in fact trade in my completely dead prior car for a few hundred bucks. I went back looking for the best price I could get and Walter certainly got it for me. Overall, Walter is a quality salesman and customer service is his number one priority. He is certainly the main reason why I returned to Ira, as there were other comparable Camry's at similar prices at other dealers. I would recommend anyone who is looking to buy a car go see Walter at Ira first, as no other dealer experience would even be comparable. More
Jason was very helpful with the purchase of my 2010 Toyota Corolla LE. I came in with a specific car and price in mind and he found that for me and did not try to sell me something I was not intereste Toyota Corolla LE. I came in with a specific car and price in mind and he found that for me and did not try to sell me something I was not interested in. He was very nice and patient as was the finance manager I met with and worked with. I had a great experience purchasing my car from IRA Toyota in Danvers, MA and will most likely come back when I need another car....hopefully not for quite some time. I would also recommend the dealer and brand to friends and family. ~Deanna More
The service and attention provided to me and my wife allowed us to make a decision we were both comfortable with without undue pressure but with realistic attention to our needs. The promptness of deliv allowed us to make a decision we were both comfortable with without undue pressure but with realistic attention to our needs. The promptness of delivery after the decision was smooth and transparent. More
Had a great experience dealing with Walter, He did everything he said he would do to make the sale a happy one for me. I am very pleased with my purchased car,and would recommend others to see Walter everything he said he would do to make the sale a happy one for me. I am very pleased with my purchased car,and would recommend others to see Walter for a certified used car at Ira Toyota in Danvers,Ma. More
Ricky was our sales guy. Since this was our 6 Toyota, 4 previously from Ira, this was by far the best experience ever. Ricky worked hard for our deal, and our needs, while also handling a glitch with our r previously from Ira, this was by far the best experience ever. Ricky worked hard for our deal, and our needs, while also handling a glitch with our registration at no fault of his and without a bunch of BS. Of most importance was the delivery of our new vehicle. Ricky made sure he reviewed all the aspects of the car, took a lot of time with me, and ensured our vehicle was ready to go. Ricky, even took a trip with us on the test drive over to the unmentioned "H" dealer to pick up our registration we had left behind when test driving the comparable vehicle without any hesitation for such an unusual request. It is not everyday a sales rep will go with you on a test drive to the competitor! Ricky made the best offer for us, with the best vehicle. Will recommend him to anyone looking for a new car!! The follow up phone call was also sincere and a nice touch. Have never had that with any vehicle we have previously purchased! More
I would have to say that this dealership in general was a great experience! Not only was Ricky extremely nice, but everyone I came across in the dealership was very nice and outgoing, making sure my needs w great experience! Not only was Ricky extremely nice, but everyone I came across in the dealership was very nice and outgoing, making sure my needs were attended to. Ricky was a big help in answering all of my questions and making sure I was comfortable and I can't thank him enough for making this the best car buying experience! More
Even though I already wrote a review, I felt as though I should add to my first review. I was very pleased when I returned to Ira to pick up my registration for my new car. I had worked all day and was very should add to my first review. I was very pleased when I returned to Ira to pick up my registration for my new car. I had worked all day and was very tired. I thought that I would be there forever waiting for my inspection but to my great fortune, Ricky Arora saw me the minute I walked up to the reception desk. He immediately came over to me, took my keys, ghave me a ticket for coffee and went out in the pouring rain, took my car to be inspected and returned it to me in approx 20 minutes. I don't believe you can get any better service than that anywhere else. I highly reccomend Ira Toyota and especially Ricky Arora if you are looking for excellent, courteous, caring service. I would not hesitate to go back there for my next car!! Thanks again Ricky!! More