Ira Toyota of Danvers

I was refered to Ira by a friend, found the car on line, met Walter, Good guy! bought the car! Quick and easy! met Walter, Good guy! bought the car! Quick and easy! More

I bought today a Toyota Rav4 from Ira Toyota of Danvers, and I had a very pleasant experience dealing with everyone there. The sales consultant Ricki Arora was very fiendly, helpful and efficient. He answer and I had a very pleasant experience dealing with everyone there. The sales consultant Ricki Arora was very fiendly, helpful and efficient. He answered all my questions very clearly and helped close the deal and prepare the car for pick up on the same day I bought it. The sales manager Kastro was very honest and very accommodating without being pushy. In the finance department, Richard Tewksbury was very helpful too, explaining all the pertinent details of the agreement patiently. I highly recommend this dealership. More

My wife and I originally worked with Julio to trade in my car for a new 2010 Toyota Prius. Instead over the course of two Saturdays (June 26 and July 4) we ended up trading in my wife's car as well for anot car for a new 2010 Toyota Prius. Instead over the course of two Saturdays (June 26 and July 4) we ended up trading in my wife's car as well for another new 2010 Toyota Prius. It was all because of Julio and his team. He worked very hard to get us into the vehicles at a price we could afford. His professionalism, knowledge of the product and easy going nature made negotiations a painless process. Julio was also very patient with us as we had our 19 month and 2 month old daughters in tow the entire time. Julio went far beyond the call of duty when he drove to Vermont so that I could sign the paperwork. We're in the process of relocating from Vermont to Massachusetts and his efforts were the only way the deals could be completed. I couldn't believe it. Julio is a true asset to Ira Toyota. I also consider him a new found friend. I highly recommend Julio to everyone looking for a wonderful car-buying experience. He's truly top notch! More

Ricky did a great job - efficient, knowledgeable, curteous and friendly. He was so easy to work with. I would definitely buy a car from him again! He went over everything in great detail so we knew h curteous and friendly. He was so easy to work with. I would definitely buy a car from him again! He went over everything in great detail so we knew had our bluetooth set up, knew how to work the navigation system and so much more. More

Went to the dealership just for a price and came out with a purchase. Did my homework and knew what I wanted to pay and they came very close so we sealed the deal. Ricky was very friendly and helpful and ap a purchase. Did my homework and knew what I wanted to pay and they came very close so we sealed the deal. Ricky was very friendly and helpful and applied no pressure. I would recommend this dealership to all my friends. More

I brought in my Honda for collision repair, and I thought about a rental vehicle, but Don recommended I look at a Toyota, because they were having a sale with 0% financing. My Honda has 116,000 miles, and about a rental vehicle, but Don recommended I look at a Toyota, because they were having a sale with 0% financing. My Honda has 116,000 miles, and I love it. From the time I walked into the showroom and met Ricky (who actually greeted me in the parking lot) until the time I walked out with a signed contract, it took less time than to buy a pair of sox or a loaf of bread. I was pressed for time, but NEVER felt "rushed" by anyone at Ira. They gave me all the time I needed, but spent their time, and my time EFFICIENTLY. "Time is money". This is the third Toyota I've owned. And the second vehicle I've bought from Ira (Subaru, in 1998). Ira was one of the FIRST advertisers that I remembered that YEARS AGO, bravely advertised in "gay media", and I've always thought I should patronize them. The salesman, Ricky, is unlike any salesman I ever met. Friendly, efficient, "un-stereotypically-car-salesman-like," but rather genuinely enthusiastic and interested in my needs--without asking a lot of nosy questions, but just enough to know how to reach an agreement quickly and efficiently. SIX STARS for Ricky! More

We had an excellent car buying experience. Walter was professional and easy to work with. He answered any questions we had and most importantly, we never felt that we were being pressured. We would abs professional and easy to work with. He answered any questions we had and most importantly, we never felt that we were being pressured. We would absolutely return to IRA Toyota when the need arises. Excellent customer service IRA Toyota!! More

I HAVE READ A LOT OF REVIEWS FOR THIS DEALERSHIP (GOOD & BAD), BUT HAVE TO ADMIT THAT SOME OF THE BADS ONES WERE KIND OF CRAZY. BEING IN THE PEOPLE SERVICE FIELD, YOU HAVE TO REMEMBER THAT YOU CAN NEVER MAK BAD), BUT HAVE TO ADMIT THAT SOME OF THE BADS ONES WERE KIND OF CRAZY. BEING IN THE PEOPLE SERVICE FIELD, YOU HAVE TO REMEMBER THAT YOU CAN NEVER MAKE EVERYONE HAPPY ALL THE TIME. I AM SURE THAT AT SOMETIME I WILL ALSO EXPERIENCE A DISAPOINTMENT, BUT YOU HAVE TO LOOK AT THE BIG PICTURE. I VISITED 3 DEALERSHIPS AND IRA TOYOTA OF DANVERS TREATED ME THE BEST WITH A NEW SALE. THE 2010 TACOMA WAS WHAT I WANTED AND IN THE END THE SALE WENT SMOOTHLY. IT WAS NOT ON THE LOT, BUT RICKY ARORA GOT A "SWAP" FROM ANOTHER DEALER FOR ME, SO I COULD GET IT IN A REASONALBE TIME. THAT MOVE GOT MY APPRECIATION. RICKY WAS VERY PROFESSIONAL AND COURTEOUS. AFTER HAGLING ABOUT A DEPOSIT (A LITTLE PRESSURE), WE BOTH CAME TO AN AGREEMENT WITH A PRICE I WAS HAPPY WITH (SINCE I DID SOME RESEARCH ON LINE). BRUCE THE SALES MGR WAS ALSO FRIENDLY AND PROFESSIONAL. WITH FINANCING, I WAS VERY HAPPY WITH THE LOWER THAN EXPECTED RATE, AND OTHER REBATES I RECEIVED WITH THE PURCHASE. I DID WANT A COUPLE OF OPTIONS, THAT WERE TO BE ORDERED, AND IRA CAME THROUGH WITH THEIR PROMISE OF THE PICK UP DATE. I WAS ORIGINALLY TOLD THEY HAD TO ORDER SOME PARTS, AND THAT I WOULD HAVE TO BRING THE TRUCK BACK FOR INSTALL, BUT LOW AND BEHOLD THE PARTS WERE INSTALLED ON THE TRUCK THE DAY I PICKED UP THE VEHICLE. THIS MOVE ALSO RECEIVED MY APPRECIATION. I WOULD RECOMMEND THIS DEALERSHIP. CUDOS TO RICKY, BRUCE AND RICH IN FINANCE FOR A JOB WELL DONE. HOPEFULLY, MY SERVICE VISITS GO AS SMOOTHLY AS THE PURCHASE. More

I had a great experience buying a certified used Toyota at this dealership. I found the car I wanted on AutoTrader.com, and was extremely pleased when I showed up at this dealership and found out that the at this dealership. I found the car I wanted on AutoTrader.com, and was extremely pleased when I showed up at this dealership and found out that the price on the internet was actually the price they were selling it for! It was a very good deal. My salesperson was Walter Vogul, and he actually made it fun to buy a new car. He spoke English to me, Spanish to my husband, made me popcorn and bought me lunch! Walter kept me up-to-date when he realized the car title would not arrive for a couple of weeks, so I never felt like I didn't know what was going on. The finance manager, Matt, was also very helpful in getting me approved without a great credit score, for which I'm very grateful. In fact, everyone in the dealership was kind! Everyone wants to make sure you are comfortable, you have water, you're being helped, etc. I would absolutely send any friend of mine to this dealership! I love my new car! More

I went in to trade my 2010 Subaru Legacy for a 2007 Toyota FJ Cruiser. This review will be in two sections. 1) Working with Walter and 2) the vehicle itself. Walter was able to show me exactly Toyota FJ Cruiser. This review will be in two sections. 1) Working with Walter and 2) the vehicle itself. Walter was able to show me exactly what I was looking for in very short order. I love the vehicle! I was able to get a fairly good trade value for my vehicle and they were able to come down on the price a bit on the truck. Walter is wonderful! He is friendly, exuberant, honest, funny, and incredibly caring. The most amazing thing to me was how he detected my hispanic background and immediately switched to Spanish. Not that he needed to, but it made me feel much more comfortable. Walter also speaks 6 other languages in case you want to know. Ranging from Italian to Romanian! Amazing. Every time I walked in, within 2 minutes I had a cold diet pepsi waiting for me! The vehicle needed a few touch ups that needed to be taken care of before I was able to take it...paint chips etc. I then had to bring the vehicle back to have it cleaned. It really smelled badly of cigarette smoke. They put the ionizer in it for a full day and detailed it. That still did not take care of it. I had to finally scrub the vehicle inside myself. It still smells a bit, but I'm used to it now. I will have to keep working the problem. Overall, a good experience on the sale side, but the vehicle needed a bit of work...some on my part. I would recommend Walter to the highest degree! He is a great guy and I feel that I have made a good friend in the process. I'll come visit you Walter next time I'm around Danvers! Ricardo More