Ira Toyota of Danvers

Efficient, prompt, friendly service. Accomodating, on time , kept in touch throughout the process. Including car service that was provided . Accomodating, on time , kept in touch throughout the process. Including car service that was provided . More

Always takes over 1 1/2+ hours for a simple oil change. Even when you schedule an appointment in advanced. Even when you schedule an appointment in advanced. More

Very respectful and friendly. Time estimates infuriate me. 1 1/2 to 2 hour estimate was 3 hour wait. Time estimates infuriate me. 1 1/2 to 2 hour estimate was 3 hour wait. More

At Ira Toyota, every person I dealt with I found to be friendly and respectful. They were not only knowledgeable, but also efficient. My sales person, Jack Mitzi, was incredibly helpful to me. friendly and respectful. They were not only knowledgeable, but also efficient. My sales person, Jack Mitzi, was incredibly helpful to me. More

Very good service and quick as well. Friendly staff and good videos help see what is going on with my car Friendly staff and good videos help see what is going on with my car More

My Service Advisor was great. . The service to our car took way to long. Oil change and new sticker 4 hours. no wash or floor mat cleaning. left a mess inside car looking for our . The service to our car took way to long. Oil change and new sticker 4 hours. no wash or floor mat cleaning. left a mess inside car looking for our registration. Very unprofessional More

Very good and fast services, very satisfied, good customer services, support and great staff, i liked customer services, support and great staff, i liked More

Always great service. Very timely and efficient. Service call people are always pleasant and caring. Very timely and efficient. Service call people are always pleasant and caring. More

The team at Ira toyota denver is excellent they friendly and helpful I recommend them to all people that need a car and a place that they can trust the sellers. and helpful I recommend them to all people that need a car and a place that they can trust the sellers. More

I was pleasantly surprised by how smoothly my service appointment at Ira Toyota went. I usually bring my car elsewhere for service, but I had a recall issue that needed to be handled at the dealership, s appointment at Ira Toyota went. I usually bring my car elsewhere for service, but I had a recall issue that needed to be handled at the dealership, so I scheduled that to be done, plus an oil change and routine multi-point inspection. I was leery of being pressured with suggestions for additional services based on the age and mileage of my car, as this had been my experience before at various dealerships over the years, but service advisor Rick Harper was very respectful of my choices, not only that I typically get my car serviced elsewhere, but also that I didn’t want anything else done that day. He did explain to me a service “deal” from Toyota corporate (as opposed to Ira Toyota specifically), which I’m guessing he is required to present to all customers, but he did not pressure me at all about it when I declined the offer. When the technician was done working on my car, I was relieved that Rick did not show me a list of unexpected and expensive repairs that “needed” (in their words) to be done—again, an experience I’d had elsewhere. All was fine, with no surprises on the cost, so off I went, a happy customer. More