
Ira Toyota of Danvers
Danvers, MA
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i recommend this dealer ship to anyone looking to buy, or lease a car. The people are great and get the best deals for you! They find a car that fits you right. When i leased my car from Teri Scott, i was ve lease a car. The people are great and get the best deals for you! They find a car that fits you right. When i leased my car from Teri Scott, i was very pleased with the service, she showed me a lot about the car, and offered me a great deal. She was also extremly friendly! She is an excellent Sales person. An i am very happy with the service.!! thanks again Teri! More
My recent purchase of two 2010 Camrys for my daughter and son from IRA was a very positive experience. From my initial contact with Christopher Okafor through the sales, purchase and registration processes, son from IRA was a very positive experience. From my initial contact with Christopher Okafor through the sales, purchase and registration processes, I was always treated in the most professional manner. Any questions I had were always addressed in a very responsive and satisfactory way. I had been a long standing customer of IRA going back to 1990 when I purchased one of the first Toyota Lexus 400 vehicles. I serviced that car at IRA for every check-up, and as a result, it lasted for over 15 years (270K miles). My parents are both customers of IRA, and I have instructed my daughter and son to make sure they take their new cars into IRA for every servicing. I highly recommend IRA for both purchasing a Toyota as well as for servicing Toyotas. More
I just bought a new Camary (previously own Carolla and Rav-4) from Ira Toyota of Danvers, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer serv Rav-4) from Ira Toyota of Danvers, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer service because it's so foreign to me to get this level of care from a car dealer! (I've bought 3 new cars during my driving life, and the level of care that I received from Ira Toyota of Danvers is in a class by itself!) Because, the sales person "Ricky Arora" negotiate to get to a "win-win" with the customer, so it's not customer care at any price. In addition, the auto prep and service support has been awesome! This dealer is DEFINITELY worth checking out if a Toyota is a consideration (and if it's not, it should be because it's such an exceptional automobile)! His personality is awesome to attract the customers, very polite, friendly and knowledgeble. I went before just to enquire about the vehicle and price. He was very helpful to provide all the information I needed. I called him to set up an appointment with him. Seem to me he is a busiest sales person ever I have seen. He needs rollar skate, moves very fast, he is quick and very energetic. I wasn't surprise his ability and movement when I drove my new car same day. I recommend to all Toyota buyers about him and Ira Toyota of Danvers. "Ask for him when you think about Toyota". I love my New Toyota Car. One Happy Toyota Buyer. More
Thanks to Ricky Arora and Luis Hernandez, I really beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's in Danvers for my wife new car. When Ricky said the time and date the Avalon would be ready, it was. I enjoyed working with Ricky and Luis. They are two excellent access for IRA. More
It is a great experience of purchasing. Most negotiation was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy a was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy another car in the future. Thanks again, A customer of Ira Toyota More
Excellent experience!!!! A great Toyota dealership!!! Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market t Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market to buy Toyota. Toyota is a great product and Ira has great staff like Ricky Arora. Highly pleased and greatly satisfied. More
Rich was very personable and friendly. He listened to our needs and helped us find the right car for us, and we negotiated a great price too! Usually dealing with car sales people ranks right up there w our needs and helped us find the right car for us, and we negotiated a great price too! Usually dealing with car sales people ranks right up there with visiting a dentist for us, however, Rich was not pushy or annoying like most sales people. He actually made purchasing a car an enjoyable experience. Rich is deffinately the salesman that I reccomend at IRA. More
I went to Ira Toyota at Danvers store, after finding some vehicles on their website we wanted to see in person. Upon arrival we were greeted by Keith Handerson. He introduced Ricky Arora, who offered to answ vehicles on their website we wanted to see in person. Upon arrival we were greeted by Keith Handerson. He introduced Ricky Arora, who offered to answer any questions and help in any way possible. He was not overbearing or pushy and explained the dealerships sales philosphy in detail. We test drove at least three different vehicles and consumed at least 4 hours of Ricky's time. He was positive, patient, knowledgeable, always with a great attitude and a smile on his face even though I was jumping around looking at quite a few vehicles. After finally deciding to pursue purchasing a 2009 Scion XD, which fits in my need and budget. My purchasing experience was painless and Ricky made it a great experience. The dealership was immaculate and the service area was the same. I would recommend anyone searching for a Toyota product to visit Keith Handerson and definitely ask for Ricky Arora! More
I am writing on behalf of my mother who had such a great experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota. From my initial conversation with Ricky Arora to closing the deal with Junior; we were impressed with the professionalism and friendliness of everyone whom we met. Ricky was a joy to work with. He was knowledgeable, respectful and was able to help us leave with the vehicle my mother wanted. Ricky was willing to spend the time to make sure that we are happy with the option package and color of new vehicle. At no time did I feel pressured. He paid attention to my kids also by offering some juice to them. Thats a courtesy! Melissa explained the warrenty choices in a straight forward way and, again, we did not feel pressured. I had been dreading this part of the transaction but instead found it interesting and reassuring to be able to purchase additional coverage at a reasonable price. Entire sales process team was great. Enjoyed doing business at Ira with Ricky and all. More
My mother and I were in the market for a new car after a very bad experience with Atlantic Toyota at lynnway, Woburn and Jaffarian Toyota. This time we did our research and went to a top rated dealership. E very bad experience with Atlantic Toyota at lynnway, Woburn and Jaffarian Toyota. This time we did our research and went to a top rated dealership. Even though we needed a car, I was a little hesitant because of our bad experience in the past. I dislike car salesman/mechanics because I feel they take advantage of people. We went to Ira Toyota of Danvers on a very cold and windy morning. To my surprise the car lot was filled with prospective buyers. We walked around for a moment and then were greeted by Ricky Aurora. He wasn't pushy at all and understood we wanted to look around on our own first. We looked around and decided to go to Honda dealership at on the same road. We went to all the other dealerships and didn't spend more than 10 minutes at each one. The other dealerships had no one there and multiple sales people following us around. We decided to go back to Ira Toyota of Danvers.I loved a 2009 Toyota Corolla Le & "S" on the lot and asked "Ricky" to let us test drive the vehicle. He was the calmest, most knowledgable salesman I ever spoke to. I tested his knowledge during the entire test drive. He never hesitated or gave a runaround answer. We decided to purchase the car after the test drive. The dealership itself has a play center for children, a mini food market, and coffee station. We were there during lunch time and Ricky offered us lunch!!! We got a great deal and they gave us a very fair price for the trade in vehicle. I will never do business with another dealership. My sister is in the market for a car and we will be bringing her to Ira Toyota of Danvers to Ricky. More