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Ira Toyota of Danvers

Danvers, MA

4.4
1,780 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,780 reviews

January 06, 2025

“I recently leased my second vehicle from Ira Toyota of Saco, and once again, the experience was outstanding. The customer service here is top-notch, and I couldn’t be happier with how everything turned ou More

by DBurg3004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jan 07, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We hope you have a great day!

January 05, 2025

Great service- took more time than I would have preferred but next time maybe a trip to the mall. 😂 BTW - love our new car. More

by Becky Fosnock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arena
Jan 06, 2025 -

Ira Toyota of Danvers responded

Hi Becky, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

The employees are very helpful and polite… The wait time for an oil change is ridiculous.. should never take 2-3 hours More

by debbieknight7702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service coordinator
Jan 06, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Very attentive and knowledgeable service. Low pressure atmosphere and very friendly staff all through the dealership. More

by victorramos7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Angel was great. Always kept me informed. Got a same day appt. Nice waiting area More

by debiwalsh63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2025

Mat Buonomo took great care of me during my routine service. My work was done in a convenient amount of time. I was very pleased. More

by Bob H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Buonomo
Jan 05, 2025 -

Ira Toyota of Danvers responded

Bob, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Had an excellent experience with Bruce Brewer. Great person to deal with.I will come back because of his knowledgeable and caring attitude.TY Bruce. More

by No body
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Wouldn’t shop anywhere else! ! Great service and care for customers. Leased 3 Rav 4s and bought the last one. More

by Gailbuccini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve mahan
Jan 05, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

January 03, 2025

I waited two hours for a tire rotation, this is ridiculous, and it makes me not want to return for service in the future. More

by keomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ebichanezer
Jan 07, 2025 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize the duration didn’t meet with your expectations. We’re glad to review this visit further however unable to reference the visit with the information provided. We strive for a timely experience and appreciate your patience. We value your business and you’re welcome to contact us directly to further review. You are always welcome to contact the general manager Mark Giovanni at 978-739-3718 for any concerns.

January 03, 2025

Not what it used to be. I’ve bought many cars from this dealership over the years and my most recent purchase has changed my opinion completely. Sales process was painful an More

by turmoil_41_fruit
Service Time
Recommend Dealer
No
Employees Worked With
Do not recall
Jan 07, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that any interactions didn’t meet with your expectations. We are glad to further review these concerns however unable to reference anything with the information available. The team strives to work in good faith in both sales and service. We value your business and you’re welcome to contact us at anytime to work towards rebuilding your trust. You are also welcome to contact the general manager Mark Giovanni directly at 978-739-3718 for any issues.

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