Ira Toyota of Danvers

My service writer, Angel, explains everything. He’s super helpful and pleasant to work with. He’s super helpful and pleasant to work with. More

Although I didn’t buy my car at this dealership, I chose Ira as the dealership where I would have my Venza serviced. My two services to date have been positive experiences- friendly staff and pleasant wait Ira as the dealership where I would have my Venza serviced. My two services to date have been positive experiences- friendly staff and pleasant waiting area. Convenient location More

Pulled in for a 1 pm appointment. No one acknowledged me for 15 minutes while others who arrived later were taken care of. No one acknowledged me for 15 minutes while others who arrived later were taken care of. More

I had a 12:00 appointment. I arrived at 12:10. When I called at 2:15, they had not even looked at my car yet. I think my call got them started. If you can't see the car until 2 I arrived at 12:10. When I called at 2:15, they had not even looked at my car yet. I think my call got them started. If you can't see the car until 2:00, make the appointment at 2:00. you are just working on too many cars at once. I'm sure that is how you make the big money and I guess good for you. But I am done. I'm looking for a small local service station to meet my car needs going forward. More

Took me on time and performed the work as requested, kept me informed and delivered it to me completed on time. me informed and delivered it to me completed on time. More

I have the wonderful experience here，and also the kindness and honest customer service with their dealer. kindness and honest customer service with their dealer. More

Clint yang is my salesman. He is helpful, Ira Toyota of Danvers is wonderful, I recommended my friends to Ira Toyota of Danvers looking for clint yang He is helpful, Ira Toyota of Danvers is wonderful, I recommended my friends to Ira Toyota of Danvers looking for clint yang More

I buy two cars at Ira toyota of Danvers Clint yang helps me a lot . Clint yang offered me more options. He is knowledgeable. I recommended Ira Toyota and Clint yang to my friends me a lot . Clint yang offered me more options. He is knowledgeable. I recommended Ira Toyota and Clint yang to my friends More

Had an appointment for a recall . Ended costing me $200:00 and 4 hours later . Seemed to be a scam to get more money . Car is 10 years old and of course I changed the battery but bec Ended costing me $200:00 and 4 hours later . Seemed to be a scam to get more money . Car is 10 years old and of course I changed the battery but because I didn’t use them they charged me for a new battery triple the price my battery was just 2 years old . All for a faulty bracket . Horrible !! More

From arrival through to departure the service is always great! I appreciate the additional communication methods that occurred during my appointment that included a video of my vehicle inspection and a rep great! I appreciate the additional communication methods that occurred during my appointment that included a video of my vehicle inspection and a report on all items inspected (this was new from my last visit). My only complaint is the 3- hour wait. It’s an oil/filter change w/tire rotation… with an 8:20am appointment time, so it’s not like they were backup with previous appointments. I’m not positive but I think they may have washed my car for me because it seemed a little bit cleaner?? If yes, then I’d like to say thanks!! When leaving, I noticed my tire pressure light was on, so immediately I went back inside to inquire why - they immediately took it back in, addressed the issue and I was outta there 10 min later. Overall, from setting up appointment, checking in, wait time, quality of service and request fulfillment. Best part of all… I had a $9.99 coupon so my total was $10.56!!! So heck yeah!! I was happy!!! I give them a 4.5 STARS ⭐️ rating! More