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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,779 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,779 reviews

December 24, 2024

3 hours for oil change and inspection is not ok. If you can’t handle the appointments don’t make them. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 27, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the wait times at this visit. We worked to contact you directly and appreciate your understanding. Your business and satisfaction are important to us. You are welcome to contact us or the general manager Mark Giovanni directly at 978-739-3718.

December 23, 2024

Scheduled an appointment for a recall only to be told that they didn't have enough time to do the recall More

by sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Dec 27, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize for this concern. We are glad to look further into this issue however unable to identify any visits with the information provided. You are welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

December 22, 2024

Great service with their customer. I love to go again whenever I need it in future. More

by sidiqi hijratullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name . I can say he is little short person , Gary Cooper, Carl Caporale, John Arena
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Dec 24, 2024 -

Ira Toyota of Danvers responded

Hi Sidiqi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We look forward to your next visit! Take care!

December 22, 2024

Salesperson Eddie Santiago was very knowledgeable, clear, kind and helpful when I leased Corolla 2025. More

by aferguson45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Santiago
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Dec 24, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eddie here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Helped make this process easy, fluid, and was very resourceful and was very welcoming in letting me feel confident in the car I was buying and I would definitely come by again! More

by Abdellah Bouhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj
Report | Print
Dec 24, 2024 -

Ira Toyota of Danvers responded

Hi Abdellah, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Quick, efficient check-in. Advisor was friendly and knowledgeable. Quality maintenance services at a reasonable price to help keep my 2015 Tacoma running More

by NC-Stoneham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Report | Print
Dec 24, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

It’s really simple. I come back to the Service Department because my SR Linda . Her knowledge of my Tacoma is refreshing and deep. Steve S More

by Stephenseabrook01
Recommend Dealer
Yes
Employees Worked With
Linda.
Report | Print
Dec 22, 2024 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

Very accommodating and helpful. Went in for our change and ended up having more things done after inspection. I waited a while but to make up for it they replaced a second tire for More

by Turtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t knw
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Dec 22, 2024 -

Ira Toyota of Danvers responded

Hi, we really appreciate your feedback! Until the next time we meet, take care!

December 19, 2024

Great service super friendly Denise was very kind and communicated very well only thing was I didn’t receive the complimentary wash :(( overall great experience 10/10!!!! More

by Bry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
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Dec 21, 2024 -

Ira Toyota of Danvers responded

Hello Bry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Prius was running rough. Ira Toyota fixed the problem under recall warranty for no charge to us. More

by Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Report | Print
Dec 21, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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