Ira Toyota of Danvers

Best auto dealer in new England by far. Richie sales agent best in town. Kenny finance guy super helpful and knowledgeable. Richie sales agent best in town. Kenny finance guy super helpful and knowledgeable. More

I have used Ira Toyota for all my service needs. They are courteous, professional, and always do an excellent job! They are courteous, professional, and always do an excellent job! More

Good experience. Would recommend this dealership. They understood my needs and worked with me to make it happen. Would recommend this dealership. They understood my needs and worked with me to make it happen. More

Dealership took appointment on short notice and price was good. Service advisor Rick was extremely nice and helpful. good. Service advisor Rick was extremely nice and helpful. More

Thanks for always treating me with respect and helping to take care of my car. I appreciate Ira! take care of my car. I appreciate Ira! More

Concerns dont matter. Expectations not met. I went for 3 things. Oil change, sticker, and to look at my whipers because one was loose. My car was driving smoothly othe Expectations not met. I went for 3 things. Oil change, sticker, and to look at my whipers because one was loose. My car was driving smoothly otherwise. I left 4 and 1/2 hours later and $420 in the hole after being sold an alignment, brake fluid flush, and a car driving like crap. I brought it back 2 days later to give them a chance to fix it instead of leaving a bad review. After another 4 hours they said they put my tires back and realigned it but it was even worse. When i turned around to tell them it wasnt fixed, i was told i needed new tires(only 20k miles on them). Once i argued that, i said i wanted to be refunded for the allignment i cearly didnt need. They told me i needed to come back again when someone qualified to look at my car would be there to actually fix it which is rediculous. Someone should always be there. Not only that a couple days later in a snow storm my whiper broke off so clearly they didnt even look at that either. I will not be going back to have them doing anything. More

Edwin is great very knowledgeable and customer focused. Waiting area is clean and well equipped. Waiting area is clean and well equipped. More

John was informative and a pleasure to work with. . He listened to what we were interested in and found us exactly that. . He listened to what we were interested in and found us exactly that. More

Good service, good people and perfect quality of everything! Highly recommend this dealer and service everything! Highly recommend this dealer and service More

I have owned Toyotas for 20+ years and always had my car serviced at dealerships. Before this, I was serviced at Toyota of Watertown, Toyota of Wellesley and Boch Toyota. I never experienced the extra wait serviced at dealerships. Before this, I was serviced at Toyota of Watertown, Toyota of Wellesley and Boch Toyota. I never experienced the extra waiting time ( this visit for routine maintenance—I arrived at 2 pm with an estimated finish time of 4-4:30, but wasn’t finished until 6) that I have since I have been taking my Camry to Ira. Not just this time, but every time.. You seem to have a systemic issue and should at minimum provide realistic completion times. I still have reason to go to Metro West and will schedule my service elsewhere if this continues. Toyota of Watertown was so much better. More