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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,101 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,101 reviews

May 14, 2025

Alex is very client centric. He gave me all the information so I could make informed decisions. More

by rejohn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 17, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Ira Toyota of Danvers! Thank you, and have a fantastic day!

May 14, 2025

They try and upsell you from start to finish. Be careful with finance, I have an 800+ credit score and they 1st quoted me 7%, finally got it down to 4.75. Don’t be afraid to say NO More

by matthewbanko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 18, 2025 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize for any concern. The team provided full transparency with all protection options to ensure customers have the choice to select the coverage that are most suitable for the needs. We utilize several lenders to ensure competitive financing terms. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

May 13, 2025

Tom and Cameron! You are the best. Tom- your ease in communication and quick ability to investigate and educate on detailed aspects of my vehicle was exemplary custom More

by Ashtontbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Cameron
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May 16, 2025 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 10, 2025

Great service advisor, I drive more than 40miles just to go to this dealership because of their great service. More

by Kevin Cree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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May 12, 2025 -

Ira Toyota of Danvers responded

Hi Kevin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

I got a great deal on my Car ! Kenny and Chris were great to work with ! More

by Nick_living
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny and Chris
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May 12, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2025

Treats us well. Lets us know what's wrong. Fixes it right. Keeps us in the loop. More

by pmacgown
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick. Tom.
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May 12, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2025

The wait time estimates are not accurate. The wait is double the estimate every visit. More

by KD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
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May 13, 2025 -

Ira Toyota of Danvers responded

Hello, we apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. matthewwolf@group1auto.com

May 10, 2025

Eddy was amazing throughout the process—knowledgeable, patient, and honest. Ira Toyota made leasing effortless and rewarding! More

by Jimenezluisanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Santiago
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May 12, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

Matt Buonomo should get a raise, he was professional and knowledgeable. This is my 3rd Toyota More

by Yayawilliams7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buonomo
Report | Print
May 12, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Matt here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

I buy a car from ira toyota of Danvers. my salesman is Clint Yang . Clint is very good. number one service. More

by Amy Yu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Report | Print
May 09, 2025 -

Ira Toyota of Danvers responded

Hello Amy, we're happy you found Clint to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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