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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,207 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,207 reviews

July 10, 2025

Have been happy in the past with sales and service however this past appointment for 15k service was over 3 hours when I was told 1.5-2.0 max More

by edzo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
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Jul 12, 2025 -

Ira Toyota of Danvers responded

We apologize for the extended wait time during your recent service appointment. We strive to provide efficient and timely service, and we understand your frustration. We will work to improve our processes to ensure a smoother experience in the future. Your loyalty and satisfaction mean the world to us, and we appreciate your feedback. Thank you for trusting us with your vehicle's needs.

July 10, 2025

Wonderful service and no waiting especially if you make a appointment Everyone is courteous and always has a smile . I have been leasing my Toyota beginning in the year 2013 Great vehicle. More

by murphyjoann.robert2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Jul 12, 2025 -

Ira Toyota of Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 10, 2025

Service was fine. The 3 hour wait for an oil change seems excessive. I thought that they would vacuum the front floor mats but I guess it wasn’t on the work plan. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 13, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. We’re glad to further review the details of the visit however are unable to reference the visit with the information provided. We strive for a timely experience, and we apologize for any delays. We appreciate your business and hope we can connect with you. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

July 09, 2025

Angel P. Was great !! He called me twice to let me know how things were going! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel. P.
Report | Print
Jul 11, 2025 -

Ira Toyota of Danvers responded

Hi Lynn, thanks for your praise and kind comments about Angel. Please don't hesitate to reach out to us if there's anything more we can do!

July 09, 2025

It is a great dealership every one there where Friendly and understanding with me when I said to them that I forgot my wallet they actually got me a ride back home to get my wallet More

by Cenzi5885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
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Jul 11, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2025

Andou, very professional, trade price reasonable, and buying corvette was easy with financial department. Detailing of car was very good More

by ld710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andou, Tash in finance.(might not have names spelled right)
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Jul 10, 2025 -

Ira Toyota of Danvers responded

Hi, thanks for your praise and kind comments about Andou. Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2025

Excellent service and exceptional customer service . Waiting time for delivery service provided was perfect and I was Abel to return home on time for my personal stuffs. Thanks so much More

by Gmontano1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 10, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2025

Been going to Ira for many years and we will keep going to Ira to buy a Toyota and for the service and mostly the very nice and friendly people that work there highly recommend More

by Bunga696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

Everyone is very friendly. I feel I’m not talked down too and that they listen to what I have to say More

by Kevmc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate B
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Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2025

They are very honest and clear about services and plans. The waiting area and Lyft services are very convenient. More

by beccakenneally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
Report | Print
Jul 04, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words! We strive for transparency and convenience for our customers, and we're happy to hear that has been your experience with our services and plans. We appreciate your support!

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