Ira Toyota of Danvers

Very clear about what they were going to do. No surprises. Good experience for my first visit and it won’t be my last. No surprises. Good experience for my first visit and it won’t be my last. More

The Dealership was referred to me by my daughter's friend who was able to direct me to Ira Toyota Danvers… The salesperson was very helpful and an a Purchase was made.. This now is my 2ed Service appointment who was able to direct me to Ira Toyota Danvers… The salesperson was very helpful and an a Purchase was made.. This now is my 2ed Service appointment with them… they contacted me and book the service appointment both times. In and Out. No hassle… Job well done ❗ Jim, F More

we keep coming back. this time it was linda, (and the tech was thorough...). i'll be back. this time it was linda, (and the tech was thorough...). i'll be back. More

Service was good and rep. Was very informative and answered all my wquestions.The overall experience was good. Was very informative and answered all my wquestions.The overall experience was good. More

The service department communication was excellent and the repair was performed in a timely manner. the repair was performed in a timely manner. More

Had 7:00am appointment, intake guy was fantastic forgot name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 name, I was there 48 minutes, oil change tire rotation and washed car great job . IRA SERVICE THE BEST IN NORTH SHORE 👍🇺🇸 More

After a poor experience last time I was hesitant to return here. However the oil change offer was very attractive so I took a chance. Today I was pleased with the service- that I was respected and that return here. However the oil change offer was very attractive so I took a chance. Today I was pleased with the service- that I was respected and that the work was performed to my satisfaction. More

I was extremely disappointed in my service today and for the length of time it took to complete a few basic items. I arrive at about 7:00 am. I was originally told it would take 1.5 hours for service. T the length of time it took to complete a few basic items. I arrive at about 7:00 am. I was originally told it would take 1.5 hours for service. The person checking me in did not discuss the dealer recommendations for service, just sent me a text. I had to hunt down to discuss. I do feel the added labor charges were excessive and they had me sitting in waiting room to justify. The person never came and got me, sent a text when done. I did not receive text until noon. I was also shocked at the amount the dealer wanted to charge to replace spark plugs! Quick google search proves it was double the normal price. The vehicle was barely rinsed off. This dealership has gone down hill since I bought my vehicle here. More

First visit for 6 month checkup car was ready but they didn’t come and get me till an 1 1/2 hr later . Went for my year oil change they saw my sticker was September so said they could do that I said ok. didn’t come and get me till an 1 1/2 hr later . Went for my year oil change they saw my sticker was September so said they could do that I said ok. My car was totally fine but they didn’t realize I guess my back plate was light. So went ahead with sticker and I got a rejection. Wish they noticed before then I would have called registry for new plate and got sticker around my way instead I had to order plate and go back up there to get sticker. A lot of wasted time More

The service was quick the waiting area was clean the had fresh coffee and the restroom were well keep fresh coffee and the restroom were well keep More