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Ira Toyota of Danvers

Danvers, MA

4.4
1,786 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,786 reviews

September 02, 2024

It’s very good experience to enjoy the high efficiency and received profession al advice from Ira Toyota. More

by xiaolei_wan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
Sep 06, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2024

Service Consultant was in contact with me throughout the maintenance. Work was done as expected. More

by Longwalker78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Sep 06, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Danvers. We're happy we could meet your expectations! We hope you have a great day!

September 01, 2024

Top shelf helpful keep me informed. ,free coffee and the best corn muffins. Been with IRA many years More

by Jasmon113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Sep 06, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2024

Had very good experiences with this dealership in both sales and service. I’m very happy. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi Ron, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

I always have a great experience working with the wonderful sales, finance and service at Ira Toyota. This is my 4th RAV4 from them. I will be back as always for their great service!!! More

by Lovedark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Robertson, Sage D'Entremont
Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

Good service but way too long which is why I never go there. Even with an appointment my oil change was 2 1/2 hours and it’s usually two hours so this was expected. More

by slvta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Sep 06, 2024 -

Ira Toyota of Danvers responded

slvta, Thank you for your feedback and we apologize that the duration was longer than expected. We’re glad to review the details further however we’re unable to research the visit with the information provided. We appreciate your patience and business. You’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

August 30, 2024

I found the used truck I was looking for. The sales man was great showing the truck all the way through the buying process. The finance manager was also very thorough and helpful. Thamks for More

by Vinny S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie in finance , Ernst Jacques
Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi Vinny, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2024

I was greeted promptly and my car was whisked away with a time frame of 45 minutes. Bruce was great! Got my car back in less than 45 minutes, everything completed. More

by Pin42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Sep 05, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience with Bruce! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

I had my 50,000 mile service done, along with state safety inspection. It was a 2 1/2 hour service due to backlog of vehicles. . The work was performed and all was well. I was happy in the process. More

by paul.martin020520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A few different service providers
Aug 29, 2024 -

Ira Toyota of Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 29, 2024

Terrible experience. 2 hours for a new tire is too long. I complained about the wait and the sales guy said he didn’t need my attitude and said go back to the waiting roo More

by ryanmorrison
Purchase Time
Recommend Dealer
No
Employees Worked With
Don’t remember the name. My name is Ryan Morrison
Sep 01, 2024 -

Ira Toyota of Danvers responded

ryanmorrison, Thank you for your feedback and we apologize for any communication concerns. Upon review, the team did the best they could to address any concerns, and as noted the manager was able to finalize the transaction. We have reached out to you directly to review further. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you need further assistance.

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