Ira Toyota of Danvers

We have been customers with toyota for 15 years. We just purchased a new one and the customers service was great. Every body was so nice especially the sales person Kate. She was so helpful. Nice We just purchased a new one and the customers service was great. Every body was so nice especially the sales person Kate. She was so helpful. Nice work! Keep going! More

Very straight forward. Answered all questions and wanted to make sure I got what I wanted Answered all questions and wanted to make sure I got what I wanted More

Very professional, efficient well organized and complete the necessary work in a timely manner and don’t waste the customers time. the necessary work in a timely manner and don’t waste the customers time. More

I could tell they searched through my car. They left stuff all over in the passenger seat and coins were left in my cup holder. Very disappointed about that They left stuff all over in the passenger seat and coins were left in my cup holder. Very disappointed about that More

The staff member who coordinated my service at the dealership was rude and condescending. The service itself was fine but the face to face customer-staff interaction during the check-out was completel dealership was rude and condescending. The service itself was fine but the face to face customer-staff interaction during the check-out was completely miserable ruined my day. The staff member told me “we have other customers here besides you” and “that’s not the way we do things here”. This associate has a lot to learn about treating people with basic human decency. More

Great people and facility, I felt welcomed the whole time. Your people are super nice and caring. time. Your people are super nice and caring. More

Service was good, complimentary car wash. Easy to schedule and plan. Comfortable waiting area available Easy to schedule and plan. Comfortable waiting area available More

Tom Chase is the BEST service advisor I have ever met! I'm really thankful. He did a fantastic job today with great recommendations for the things my car needed. Next time I come I will want to see nobody I'm really thankful. He did a fantastic job today with great recommendations for the things my car needed. Next time I come I will want to see nobody but him. More

Great service. Angel was top notch. Provided timely updates and walked me thru the whole process. Well done…… Angel was top notch. Provided timely updates and walked me thru the whole process. Well done…… More

Good customer service everything good only problem with long time for service thank you so much long time for service thank you so much More