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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,242 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,242 reviews

June 05, 2025

It took 3 hours to do an oil change and state inspection . This is the second time it has taken 3 hours for regular maintenance. That is unacceptable. I have bought several vehicles from your dealership an More

by Grpqq11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave today
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Jun 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the wait time concern. We have contacted you directly to further review the concern and hope to speak soon. We strive for a timely experience and we’re sorry for any delays. We appreciate your patience and consideration. Your business is important to us and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you ever have any further issues.

June 05, 2025

this place is a scam put hubcaps on a tundra and tried to upsale wheels hubcaps ? when trying to buy no one calls back price is price More

by swade0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
peter
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Jun 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback. We appreciate you further reviewing this with us directly as well. As noted, there is no premium involved with the wheels on this vehicle as reviewed, we provide competitive market-based pricing and work to accommodate based on market conditions. We appreciate your consideration and are glad to assist with any further concerns. Mark Giovanni General Manager mgiovanni@IraMotorGroup.com

June 04, 2025

Very professional service , good job in a record time , i will always support this dealership, and thanks Linda .. More

by bvaqari vaqari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda ..
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Jun 08, 2025 -

Ira Toyota of Danvers responded

Hi Bvaqari, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

One of the best buying experiences I have had this is my 4th new car and they met me on everything I wanted More

by Gnugget88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Carrion
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Jun 05, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Wonderful customer service and reception. Very polite agent and detail explanation on each stage of the process More

by jonas.agendia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Plesca and Jesse Martinez
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Jun 05, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Big thank you to the service team! Professionally assisted me getting a tire replacement! Thank you Rojas! More

by Cassandrajcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rojas
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Jun 05, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Rojas! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

Clint Yang from IRA Toyota in Danvers is great! Super helpful and very detail about introducing the different models. Highly recommend him. More

by vicky830212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Report | Print
Jun 04, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2025

As always, my Ira experience has been great. The rep was also super helpful! Thanks again! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh, Carlos
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Jun 04, 2025 -

Ira Toyota of Danvers responded

Hi Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

Great service and overall experience, would definitely recommend for when going to buy a new car More

by Bf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim
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Jun 03, 2025 -

Ira Toyota of Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 31, 2025

I love this place. Always helpful, always kind, excellent service. Plus they wash your car for free and have free coffee (including fancy coffee). The place is always s More

by jbrint86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
Report | Print
Jun 03, 2025 -

Ira Toyota of Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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