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Ira Toyota of Danvers

Danvers, MA

4.4
1,780 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,780 reviews

July 20, 2024

Very smooth and professional experience. All my questions were answered on a timely manner and exceeded my expectations More

by bpeicott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio
Jul 22, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

Diagnosed and corrected my issues. Was very good at processing my service contract to pay for most of the repairs. More

by shop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chase
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

The Ira dealership in Danvers, MA is always clean and the personnel is very attentive. More

by aegomez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chase
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

very professional and supportive of my needs. took time to speak with my son regarding work recommended and did not put pressure on when declined one of 3 services recommenced!! highly recomme More

by irenebourgeois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Rick! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Danvers

July 18, 2024

The service was excellent. The technician was very helpful and professional. He explained to me the process and told me what to do next. More

by cderavil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buonomo
Jul 18, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Sage was great to work with. He always kept us informed about the wait for my car from the factory to delivery. I would work with him again! More

by kathleenstimpson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sage D'Entremont
Jul 18, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Went there for a regular maintenance services, oil change, tires rotation, and points of inspection, was told it will be araund 1.1/2 hour. After 2 hours I received a message that the service was done More

by Piegid
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jul 20, 2024 -

Ira Toyota of Danvers responded

Peigid, Thank you for your feedback and we apologize the system communicated an inaccurate status. We’re glad to further review the details however, we’re unable to identify the visit with the information provided. We appreciate your business and you’re welcome to contact us directly to further review any concerns. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

July 17, 2024

The service tech was friendly and professional He got me checked in very timely Good price for service I had done More

by Mjs11560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 18, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2024

Quick service with appointment . Alpesh Patel is good at his job . I will be back . More

by Markdebellis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh patel
Jul 17, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 16, 2024

My service advisor was fantastic - he explained everything and advised of the cost and the anticipated time. More

by Sandraleedimino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor - Will
Jul 17, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

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