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Ira Toyota of Danvers

Danvers, MA

4.4
1,789 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,789 reviews

June 02, 2024

Wonderful and prompt attention. Time was very good. Thank yoy for great treatment.Bruce Brewer was very knowledgeable. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Jun 03, 2024 -

Ira Toyota of Danvers responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 01, 2024

Service could’ve been better but 4+ hours of waiting on maintenance is unacceptable and I didn’t get a complimentary car wash. Not satisfied! More

by Obanegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel, Service dept.
Jun 18, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit didn’t meet with your expectations. We are glad to further review this with you directly however we’re unable to reference this transaction with the information provided. We apologize for any delay and at times are unable to complete the complimentary cleaning. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you ever have any issues

June 01, 2024

It's great and easy dealing. The service and sale no hustle. I am satisfied. More

by kimsan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kate Richiez
Jun 03, 2024 -

Ira Toyota of Danvers responded

Hi Kimsan, thank you for taking the time to leave a review for us at Ira Toyota of Danvers. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2024

I live near Woburn Toyota but always make a point to go out of my way to service my car at Ira Toyota. The service gets better every year and they always have great service specials. Rick Harper did an exc More

by Tiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Jun 03, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2024

Well, the people are great very nice, Kate was my sales person who sold me the car. She answered all my questions. Love my RAV, she helped me set up my phone to the car. Went over all the features with me More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Richiez
Jun 02, 2024 -

Ira Toyota of Danvers responded

Hi Diane, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2024

I've had great dealership experiences with both the sales and service departments at IRA Danvers. More

by Soccerdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robelo, Linda Fair
Jun 02, 2024 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2024

Great dealership they’ve come along way. I remember when I used to go there when I was a kid and it was a small little place and a small little place with a fixed cars and now it’s it’s so m More

by Rudolphricci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 31, 2024 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

I had appt at 11am to get an oil change and tire rotation. I was 15 minutes early.They completed work without any new issues being discovered.The visit took 3 hours.That is too long More

by richardkgn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Olivio, John Arena
May 30, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 07, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the visit took longer than expected. We are glad to communicate further with you directly, however we’re unable to identify this visit with the information provided. Your satisfaction is important to us and we appreciate your patience. You are welcome to contact the general manager Mark Giovanni at 978-739-3718 should you have any concerns.

May 29, 2024

Aimen is outstanding, kind, and a great person to work with. I think the dealership would be lost without him. More

by Jszuluk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
May 30, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We're thrilled that Aimen provided you with an outstanding sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 29, 2024

Had a good experience when I had my truck in for service and recall work More

by Cdandrea10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
May 30, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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