Ira Toyota of Danvers

I went in to trade in my 2014 ford escape and financed a 2021 rav 4, leida was our salesperson and had to wait a week to go back and pick up the car. She came down to the dealership to turn over the keys. M 2021 rav 4, leida was our salesperson and had to wait a week to go back and pick up the car. She came down to the dealership to turn over the keys. Mind you, I have several issues with the lending back but Leida insured me that all will be taken care of. More

My advisor Seanna Walsh-Quill is extremely knowledgeable. Is extremely conscientious. She always seems to go the extra mile to make me extra happy. Is extremely conscientious. She always seems to go the extra mile to make me extra happy. More

GREAT COOPERATION BETWEEN CUSTOMER AND DEALER VERY ACCOMMODATING INDIVIDUAL WHOM IEVER HAD THE PLEASURE TO WORK WITH ACCOMMODATING INDIVIDUAL WHOM IEVER HAD THE PLEASURE TO WORK WITH More

I scheduled a service appointment for an oil change and tire rotate. The oil change was not performed. I had indicated online when scheduling and in person verbally when dropping the car off that I also wa tire rotate. The oil change was not performed. I had indicated online when scheduling and in person verbally when dropping the car off that I also wanted the oil changed. Service advisor was talking very quickly and seemed rushed and not concerned. In conclusion, it was a waste of my time and I am not happy with this visit. More

Service manager Steve Mahan provided outstanding customer service during my visit on 6/7/24 service during my visit on 6/7/24 More

Very professional. Salesman was great to work with. Very thorough throughout the entire process. Abdou was outstanding. Salesman was great to work with. Very thorough throughout the entire process. Abdou was outstanding. More

Our first salesman Johan Estevez continued to lie to us just to get the sale. Finally got in touch with a Manager who got another salesman person for us. We had a rough start but a much better ending exper just to get the sale. Finally got in touch with a Manager who got another salesman person for us. We had a rough start but a much better ending experience. We really like our 2021 Toyota RAV4, it was the service at the beginning which was not good. More

I had Edwin for my advisor at the dealership. He was fantastic helping me with my car needs and fixings. And kept me updated the whole time. Edwin also very professional. He was fantastic helping me with my car needs and fixings. And kept me updated the whole time. Edwin also very professional. More

Service was excellent, on time and finished when promised everything was explained to me before hand everything was explained to me before hand More

This was my best experience buying a used vehicle from a dealership, no hassles, and no pressure to spend more money. Product specialist Kate Richiez was very helpful to work with while selecting the vehicl dealership, no hassles, and no pressure to spend more money. Product specialist Kate Richiez was very helpful to work with while selecting the vehicle I wanted. Business manager Akeem Robertson made financing easy and didn’t hide any of the small print. This will be my 1st stop when it’s time for a new vehicle. More