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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
1,844 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,844 reviews

May 08, 2024

Nathaniel Brungot was great recommended installing electronic under hood rodent sound repellent Which I did More

by codynlizb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel K Brungot, Christopher J Charlton
Report | Print
May 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

May 07, 2024

Very professional and quick service Little expensive. Easy to get to from Newburyport. Waiting room very nice More

by bonelliconrad1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
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May 09, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

They need to initiate an "Express Lane" for oil changes and other every day minor procedures More

by jggallagher99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernst Jacques, Matt Leaonard
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May 22, 2024 -

Ira Toyota of Danvers responded

Thank you we appreciate your suggestion. We are striving to improve this part of the operation and provide the most timely experience possible. We appreciate your patience and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to further review any concerns.

May 05, 2024

Needed a 5000 mile check on my 2024 Camry Hybrid XSE. Everything is green & good. Excellent service & my go to person is Willmi Espinal. He takes good care of me and my vehicle's needs. More

by Dick&Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espinal
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May 08, 2024 -

Ira Toyota of Danvers responded

It's great to hear that you had an excellent experience with your 5000-mile check at your 2024 Camry Hybrid XSE, especially with Willmi taking good care of you and your vehicle's needs. Thank you for choosing us!

May 03, 2024

Service Advisor Linda Fair was very good, She resolve the problem with my car professionally. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
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May 07, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Linda! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Excellent service and they even got me a lyft ride to work and then back to the dealership to pick up my car once it was all ready to go! More

by mnkelly411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh-Quill
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May 07, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Service is always excellent! It’s by far the Best Toyota dealership in Massachusetts. Would highly recommend to anyone purchasing a vehicle and servicing. More

by mkibrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 07, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

More than 2 hours for an oil change. It should not take that long but usually does More

by Thomasmcgahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 08, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays. We are working to improve upon this concern and strive for a timely experience. We appreciate your patience and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to review any concerns.

May 02, 2024

Customer oriented, respectful, great attitudes and accommodating. I would highly recommend Toyota to friends and family! More

by susanfresh2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dick
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May 03, 2024 -

Ira Toyota of Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Outstanding experience from start to finish. I knew what I wanted, and they helped me to get it at a fair and reasonable price. After wrestling with some other dealerships who played the usual h More

by YankeeGeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gonzales, Michael Robelo, Akeem Robertson
Report | Print
May 05, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear about your outstanding experience at Ira Toyota! We're thrilled that our staff provided you with a straightforward, honest, and clear experience, especially after dealing with high-pressure tactics at other dealerships. We'll be sure to pass along your appreciation to Sales Manager Michael and Michael for going above and beyond to make your deal and delivery smooth and enjoyable. We're here to help and ensure your satisfaction with your vehicle!

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