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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,842 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,842 reviews

April 30, 2024

Great attention great service they have a comfortable waiting room I feel safe and grateful More

by Marcos A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Martinez, Tony Merida
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May 02, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Work was done in a timely manner and they were nice. I was in and out in about an hour. More

by DDowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
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May 03, 2024 -

Ira Toyota of Danvers responded

It's great to hear that your work was completed promptly and that you had a positive experience with the staff. Being in and out in about an hour is efficient!

April 30, 2024

Dealership is spotlessly clean. Bathroom is too. Waiting room was comfortable with TVs not set too loud. Service personnel friendly and efficient. First time here following a move f More

by NW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in Service
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May 03, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that your first experience at the dealership was so positive! We're glad that you found our facilities clean and comfortable and that our service personnel were friendly and efficient. Thank you for choosing us after your move, and we're thrilled to provide you with service that meets your expectations.

April 30, 2024

Way too long waiting for oil change with appointment. .3 hours.. not acceptable.. you can do better More

by Raymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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May 02, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 12, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and apologize the wait time didn’t meet with your expectations. We strive for a timely experience and appreciate your patience. We would like to review further with you however unable to reference this visit with the information available. You’re welcome to contact the team or the general manager Mark Giovanni at 978-739-3718.

April 30, 2024

I had an excellent experience buying my new Toyota Tundra from Vadim at Ira Toyota. This is the second vehicle we’ve purchased from Vadim at Ira and it certainly won’t be our last. More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Plesca, Kenny Leung
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May 03, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! We're thrilled that you had an excellent experience purchasing your new Toyota Tundra from Vadim at Ira Toyota of Danvers. It's great to know that this is your second vehicle from Vadim and that you're satisfied with your experience. We look forward to assisting you with any future purchases as well!

April 29, 2024

Aiman at Ira Toyota Danvers truly made our car-buying experience simple and pleasant! We appreciated him working with us at every step in the process and not trying to sell us something we were not inter More

by Rocky123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
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May 02, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! Aiman at Ira Toyota Danvers sounds like a great asset to their team. It's always refreshing to work with someone who listens to your needs and makes the car-buying experience straightforward and enjoyable.

April 29, 2024

Great communication from service tech doing triage work to the service manager with updates throughout the day. Dropped it off last night, and the car was ready by 4:00 PM today. Needed a new alternator, a More

by Mr. Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce in service
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May 02, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 29, 2024

The. Advisor Matt is great, knowledgeable and deliver the best customer care. My first time at your dealer and I will go back! More

by Adriana Levy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Service Department
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Apr 30, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Matt provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 28, 2024

Today the wait was shorter than usual. Midweek in the afternoons will work for me in the future. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendelton
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Apr 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 28, 2024

Top notch dealer. Bought my Tacoma there, service department is excellent. Very organized and efficient. More

by jwood53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Haskell
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Apr 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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