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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,804 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,804 reviews

April 16, 2025

I again experienced a Clean environment, friendly, knowledgeable, helpful along with timely done right service. More

by NE Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh and Cindy
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Apr 18, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Great customer service very helpful clean know the business very well the deal was okay with me More

by marcmichel0825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack cotzi
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Apr 18, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Danvers! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

Polite and friendly staff and Tom was very nice and friendly with me. Truly appreciate the service More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom chase
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Apr 17, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Minor service today required four hours waiting time and this was a scheduled appointment. I thought 2 hours max when I drove in. I will try to have my cars serviced elsewhere in the future. More

by berobertson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Apr 17, 2025 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize for the wait time concern. Thank you for reviewing this further directly with us and for your understanding. As discussed, we’ll work to ensure a timely experience for you at the next visit. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

April 14, 2025

Everything went great. The Service Advisor was thorough and it took exactly as long as he said. On my way home, I did realize my windshield was chipped. Nothing major but s More

by Marklet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
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Apr 15, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2025

I waited almost 3 hours for a sticker snd servicing . I was told the long wait was due to getting a sticker . Very inconsiderate More

by brindle01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown by name
Report | Print
Apr 15, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay for the sticker as well as any communication issues. Thank you for reviewing with us directly and we appreciate your understanding. We appreciate that Linda takes great care of you during your visits and for your business. Should you ever have further issues you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

April 10, 2025

Loved the customer service! Richard Morgan was very nice and helpful. He did great! Thanks 😊 More

by keitza23
Recommend Dealer
Yes
Employees Worked With
Richard Morgan
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Apr 12, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2025

Our salesman Eddy Santiago did a great job explaining the multimedia and other features with our new Corolla cross. He was very patient with us. More

by charlesbeem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Santiago, Jesse Martinez
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Apr 14, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Eddy here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2025

Nate does a fantastic job job job for me every time e I come in . He knows my 4 runner very well is always friendly and professional More

by Artcaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate service rep
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Apr 14, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Nate here at Ira Toyota of Danvers! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

I had a positive experience . The staff was friendly,helpful and knowledgeable, and the process wass mooth. More

by Yasmeiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Apr 12, 2025 -

Ira Toyota of Danvers responded

Hello Yasmeiri, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers. We are always more than happy to assist you if anything else comes up. Take care!

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