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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,798 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,798 reviews

March 28, 2024

Curran Paolucci is an excellent service provider. He works extremely hard and explains what the car needs serviced well. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci Service Advisor
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Apr 03, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Curran provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Neat and organized. Professional. Work on car as requested. Done in a timely manner. Not excessively expensive. More

by Tmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Isaac Ruiz, Joel Martinez
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Mar 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Excellent experience purchasing our new vehicle. John Arena was very professional, knowledgeable, and helpful, making sure the entire transaction was smooth from start to finish. Very happy with o More

by amy.vadnais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen , John Arena
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Apr 04, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that John provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

March 27, 2024

Excellent and reliable service. Courteous customer care and comfortable waiting room. Good value for the money. More

by IKastrinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce from service
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Mar 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

A very pleasant experience. Alex was efficient explaining what needed done. Got the job done in time he said it would be done. More

by sarojini.rajani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Alex Pendelton
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Apr 03, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Facilities and customer service are top rating . I recommend this place for all service and continence location More

by jorgelagos0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David ,Rojas
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Mar 27, 2024 -

Ira Toyota of Danvers responded

Thank you for recommending us! We're delighted to hear that you had a top-rated experience with our facilities and customer service. We appreciate your recommendation and look forward to serving you again in the future!

March 26, 2024

I was there for more than four hours to change the oil and 1 tire on top of that they scratch my car🙃 More

by Thidarlines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel K Brungot
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Mar 29, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. We apologize for any delays. We are not aware of the scratch concern. We have reached out to you directly to review. Your satisfaction is important to us. We hope to speak to you soon and you’re also welcome to contact Mark Giovanni at 978-739-3718.

March 26, 2024

Excellent buying experience. vidam Plesca was a great help in setting up the car when I picked it up More

by Mattg3
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vidam Plesca
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Mar 27, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear that Vidam provided you with a great buying experience and helped set up your car during pickup. Thank you for choosing us!

March 26, 2024

They do what they have to tow get your approved. They will not rush you in to buying. More

by Fireball1239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian pereyra
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Mar 27, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

The salesman Ernest gave the upmost courtesy during the sale explained everything in detail about the vehicle I was buying I would definitely refer friends to the dealership More

by Anthony gauthier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
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Mar 30, 2024 -

Ira Toyota of Danvers responded

That's fantastic to hear! We're delighted that Ernest provided you with such a positive experience and that you would recommend our dealership to your friends. We appreciate your business!

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