
Ira Toyota of Danvers
Danvers, MA
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Welcoming people at the service department. Very efficient staff, Had my tires looked at immediately & a nail was found in one of them hence the reason warning light came on the dash.. Also Very efficient staff, Had my tires looked at immediately & a nail was found in one of them hence the reason warning light came on the dash.. Also had a maintenance check done while I was there. All went well . I waited for my vehicle & enjoyed a complimentary coffee in a very comfortable setting. Thank you to all who helped me; Will, Will, &Sage , also Pat @ the desk. More
Made available spot for me same day. Specific mention of Wil , he was outstanding in customer service, friendly, and very professional. Wait time was very reasonable and informative with Specific mention of Wil , he was outstanding in customer service, friendly, and very professional. Wait time was very reasonable and informative with vehicle issue. For the volume rhat seems to be going through there, they are running a tight ship it appears. Dealership clean, plenty of available seatting areas to wait with tv and areas to charge phone in needed. Coffee and refreshments, truly great experience. More
I started with IrA on 2009 The last four years lot stuff change for worse I feel like when you bring your car to fix they make me feel like they do you a big favor to fix your car change for worse I feel like when you bring your car to fix they make me feel like they do you a big favor to fix your car More
pleasant greeter. Denise Breen was pleasant and efficient. the service was on time and completed within the states time . I wouldn't go anyplace else! Denise Breen was pleasant and efficient. the service was on time and completed within the states time . I wouldn't go anyplace else! More
Great price on the exact truck we were looking for. We are from our of state and the transaction went much smoother than expected. Jen was great to work with as were Kenny and Cesar. We are from our of state and the transaction went much smoother than expected. Jen was great to work with as were Kenny and Cesar. More