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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,798 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,798 reviews

March 12, 2024

Brought car in for 6 month checkup No problems Had coffee while I waited for service More

by clairclrmny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know what you want
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Mar 14, 2024 -

Ira Toyota of Danvers responded

It's great to hear that your 6-month checkup went smoothly and that there were no problems with your car! Providing a comfortable waiting area with amenities like coffee is important to us, and we're glad you were able to relax while waiting for your service. We appreciate your business and look forward to serving you again!

March 12, 2024

Serve was really good. Service adviser Carman was on top of things . Was a good economic experience. More

by vitomilitello
Recommend Dealer
Yes
Employees Worked With
Carman P.
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Mar 15, 2024 -

Ira Toyota of Danvers responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that every customer receives top-notch service, and we're delighted to hear that Carman provided you with excellent assistance. We strive to make sure that every visit to our dealership is not only pleasant but also economically sound for our customers. We appreciate your business and look forward to serving you again in the future!

March 11, 2024

Great service and fast turn around. Very happy with the process and welcome they provided More

by c9kell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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Mar 14, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 11, 2024

Friendly and professional. I was seen without an appointment which I’m very thankful for as my car was making a loud thumping noise. Come to find out the other place never put More

by Karategirl1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 14, 2024 -

Ira Toyota of Danvers responded

We're glad to hear that you had a positive experience at Ira Toyota of Danvers, despite the unexpected issue with your tire. Our team aims to provide friendly and professional service to all our customers, and we're pleased to have been able to address your concerns promptly, even without an appointment. Your safety is our top priority, and we're relieved that the situation with your tire was resolved. Thank you for choosing us!

March 09, 2024

As always the service was professional and friendly. I was able to make a same day appointment and they had me out of there in two hours. More

by hartpi978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 13, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Excellent service. Online preview of maintenance required along with any video evidence of work needed and option of customer approving of items online is very efficien More

by deepakbhalla.2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Mar 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 08, 2024

Great service. My salesman, Jason , was fantastic. He made buying my new car very easy. More

by ksweazy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Dick
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Mar 13, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear that you received great service and that Jason, your salesman, was fantastic in making the car-buying process easy for you. We appreciate your positive comments and wish you many enjoyable miles in your new car!

March 08, 2024

Great place to visit always happy when I visit and leave. Excellent service, everyone is so friendly!! More

by fancygirl7312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
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Mar 12, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 07, 2024

Very pleased with the process and the level of service they provided to the vehicle prior to the sale as well as the commitment throughout the sales process. More

by Jtrop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion Tare
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Mar 13, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you are very pleased with both the pre-sale service to the vehicle and the commitment throughout the sales process. Thank you for choosing us. We appreciate your positive comments and look forward to serving you again in the future!

March 07, 2024

Mark Giovanni is all talk to get you in there and then when it’s time to sign the paperwork!!! Terrible More

by brietzkejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ka, Mark Giovanni
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Mar 28, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback. We appreciate you reviewing this with us directly. As discussed you never spoke to Mark Giovanni directly and you didn’t discuss a new transaction at the store. We understand you wished to revise this review accordingly. We appreciate your consideration and we’re here should you need any further assistance.

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