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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,784 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,784 reviews

February 16, 2024

Top marks all around sales and service. See Jon Arena and Jen Pineo for sales and finance! More

by danchase929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fausto Gomez, John Arena
Report | Print
Feb 20, 2024 -

Ira Toyota of Danvers responded

Thank you for the top marks and the recommendation! We're delighted to hear that you had a positive experience with both sales and service. It's great that Jon and Jen provided excellent assistance. We appreciate your trust and business, and we look forward to serving you again in the future! Safe travels!

February 16, 2024

All the people that I have dealt with in sales and service have been courteous, professional, and good at their jobs More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service, Jacki Motzi
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Feb 23, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that your experiences with both sales and service have been positive, with courteous, professional, and competent individuals. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future! Safe travels!

February 16, 2024

Horrible customer service, you pay for an extended warranty, and staff refuse to look at your vehicle. They said they fixed my rims thru my warranty I paid for. And nothing was fixed. They service is More

by crystalshamaly.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Collier
Report | Print
Feb 20, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize the experience didn’t meet your family's expectations. We appreciate you working with us to find a solution with another visit and several communications. As reviewed there can be complexities to tire/wheel claims and we appreciate your understanding. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 for any needed assistance.

February 16, 2024

Only care about the sale of a vehicle and making money off of you. Not a transparent company. More

by Kduggan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jen D
Report | Print
Feb 20, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the transaction didn’t meet with your expectations. We appreciate the extensive additional communications you have had with us to review possible solutions. Transparency is one of our core values and as reviewed we provide competitive market-based pricing. We appreciate your consideration and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

February 16, 2024

Bought 3 vehicles here, have another I purchased elsewhere because they did not have the vehicle - excellent dealer and service here. - highly recommendrd they are very fair. I have owned 7 Toyotas More

by Dick&Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espanol
Report | Print
Jul 03, 2024 -

Ira Toyota of Danvers responded

Ira Toyota of Danvers appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

February 15, 2024

They always take care of any issues I have and the staff is always friendly More

by kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
Report | Print
Feb 16, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that our team consistently takes care of any issues you have and that you find our staff friendly. Providing excellent service is our priority, and we appreciate your loyalty. Thank you for choosing us, and we look forward to serving you again in the future!

February 15, 2024

Was good as usual. Just wish there was senior citizen pricies, which would be lovely More

by Lindalangille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 17, 2024 -

Ira Toyota of Danvers responded

We appreciate your regular patronage and are glad to hear that your experience was good as usual. Thank you for sharing your feedback about senior citizen prices. We value your input and look forward to serving you again in the future!

February 12, 2024

Dealership had a good selection Answered. all our questions Friendly and efficient Very happy with our RAV 4 Prime Our 3rd Rav 4 More

by Hastings443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Trinidad
Report | Print
Feb 14, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback! It's wonderful to hear that the dealership had a good selection, answered all your questions, and provided a friendly and efficient experience. Congratulations on your new RAV4 Prime, and we appreciate your loyalty as it's your 3rd Rav4. We're here to help and appreciate your business!

February 10, 2024

Thank you so much very good favorhvcxzcbvxxbnvxvvzzvbxcnnxbnhxvngivbibkvivui j hvcyibjbgcvjkbvucyinbicybjjvchnvggugyvyvyycuvubcyycubnijvy. J k jucbiobcymbvjcgvhtxhvjbtx hh fxjvh More

by Îœateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No, remember the name
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Feb 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Efficient friendly service knowledgeable staff would use again and recommend this dealership to my family and friends More

by nharkins21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tare,Kledion, Tony Merida
Report | Print
Feb 13, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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