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Ira Toyota of Danvers

Danvers, MA

4.4
1,817 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,817 reviews

February 01, 2024

Customer Service Very good, Nate very pleasurable to work with, very helpful does what’s best for customer. The way it should be!!! More

by Dannyone245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasn’t this dealership was Woburn Toyota .
Feb 03, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Nate provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

Thought John Arena was a great salesman no pressure informative knowledgeable dealership was very clean and comfortable More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
Feb 02, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that John provided you with a no pressure sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

February 01, 2024

Service us excellent and the techs are great. Very accommodating in their communication and support More

by Robin111288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Aiden
Feb 01, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Aiman was kind and super helpful. The purchase went smooth. A great dealership. Highly recommend! More

by Mani
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Feb 01, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Aiman provided you with a smooth sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

February 01, 2024

Excellent service with a very comfortable wait room and an excellent coffee machine! I was greeted by Linda Fair and will ask for her next time just to say hello! More

by Renee.koll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Feb 02, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you had an excellent service experience, enjoyed the comfortable wait room, and appreciated the excellent coffee machine! It's great to know that Linda made a positive impression on you. We look forward to welcoming you back, and if you request Linda next time, she'll be happy to say hello! Thank you for choosing our services!

February 01, 2024

Called Ira Toyota of Danvers service department because my right rear tire kept losing air. I was able to book an appointment and get my tire fixed in a little over one hour. It’s tough to get same day ser More

by Higgy101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Collier
Feb 04, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear about your positive experience with Ira Toyota of Danvers service department. It's great that you were able to get a same-day appointment and that our team efficiently fixed your right rear tire in a little over an hour. Thank you for acknowledging the prompt service and for taking the time to share your feedback. We appreciate your kind words and look forward to serving you in the future!

February 01, 2024

It’s always been a great experience at Danvers Toyota. William was very helpful, informative and polite. It’s a “nice touch “ to have someone greet you on arrival to let one know someone will be coming sh More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 04, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you consistently have a great experience with Ira Toyota of Danvers. William's helpful, informative, and polite service is much appreciated. The proactive greeting upon arrival adds a nice touch to the customer experience. Safe travels, and thank you for choosing us!

January 31, 2024

It took little longer than expected but after watching the video I felt it was worthes More

by omermalik084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Rickerson, Fazal Mann
Feb 01, 2024 -

Ira Toyota of Danvers responded

We appreciate your patience, and we're glad to hear that after watching the video, you found the wait worthwhile. Thank you for choosing our service!

January 31, 2024

I chose this dealership because a friend recommended it and I’ve heard from other people to use them. It seems like a trustworthy dealership and they had the truck I wanted. The salesman was great and made More

by DP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Feb 02, 2024 -

Ira Toyota of Danvers responded

We're pleased to hear that you chose our dealership based on recommendations and found it to be trustworthy. It's great that the salesman, Clint, made your experience easy and stress-free. We appreciate your positive feedback about our dealership. Thank you for choosing us, and we hope you enjoy your new truck!

January 31, 2024

Purchased a used 2016 Silverado. The vehicle looked good online, so I chose to take a look at even though I live about 2.5 hours away. The vehicle was exactly as described/pictured o More

by Evan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem, Jacki Motzi
Feb 02, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear about your positive experience purchasing the used 2016 Silverado! It's great that the vehicle met your expectations and was exactly as described and pictured online. Thank you for acknowledging Jack and Akeem for their excellent service. Congratulations on your new truck, and we appreciate your business!

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