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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,841 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,841 reviews

January 13, 2024

This is a great dealership. I bought my last two car there and have service done on my car here. Today i went in to buy another Toyota Camry Se but today there was no sale. The More

by rocco.cappuccio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
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Jan 17, 2024 -

Ira Toyota of Danvers responded

It's wonderful to hear that you've had positive experiences with us, having purchased your last two cars here and receiving service for your vehicle. While it's unfortunate that there wasn't a sale during your recent visit, it's encouraging that we are committed to providing you with an update on Monday. Maintaining open communication is crucial in ensuring customer satisfaction, and we hope that the situation is resolved to your satisfaction.

January 12, 2024

My oil change was done quickly and I received a text when it was done. I am very happy with the service thank you More

by Karen arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
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Jan 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

I felt like I knew what was being taken care of throughout the repair process. More

by Gcantorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Great customer service by Matthew! He the best! Most recommend at the Toyota of Danvers! More

by Samridh.Singhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 13, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Matthew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

I have been a customer with Ira Toyota for over twenty years and I have been because of the professionalism of the sales and service that I have received More

by dcreamer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
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Jan 13, 2024 -

Ira Toyota of Danvers responded

It's impressive to hear about your long-standing relationship with Ira Toyota of Danvers spanning over twenty years. The fact that you've remained a customer speaks volumes about the professionalism of both our sales and service teams. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

Near my house always helpful knowledgeable. The price is fair service is remarkable no problems go go go More

by Jimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that we are near your house and are always helpful, knowledgeable, and provide fair pricing with remarkable service. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

We were greeted extremely courteously and professionally and everyone was extremely helpful! We spent time with dealer management, sales and Finance to discuss our new vehicle purchase! Once we figured ou More

by KevinCoffey167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter McCormick , Edwin Olivio
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Jan 12, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Gabe provided you with a courteous and professional sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

January 10, 2024

My advisor Alex P was excellent. He told me exactly how long he thought it would take. He was right on the money More

by mommomma41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Alex provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

I have used our Toyota for years to service all my vehicles and I work with Bruce Brewer who is excellent More

by Rickskiff5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Ira is a great deal ship but the service Dept was not up to the usual. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Seanna Walsh Quill
Report | Print
Jan 10, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the experience wasn’t up to previous experiences. We appreciate your business and we’re glad to further review any of the concerns. As we are unable to reference this visit you’re welcome to contact the general manager, Mark Giovanni at 978-739-3718.

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