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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,841 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,841 reviews

January 06, 2024

Worst service I’ve ever had. I’ll never recommend to anyone to Ira Toyota. Thank you. More

by Soumitra Barua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name.
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

We apologize that the visit didn’t meet your expectations. We strive to provide an exceptional experience and your satisfaction is important to us. We have attempted to contact you directly to review the concern. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 if you would like to further review or have any additional concerns.

January 06, 2024

I came there for a inspection sticker one and a half hours later I never expected to be there that long but I guess it was worth it because they washed the car also it was very nice of them thank you More

by robertgbrandano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the writers name but he was helpful
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Jan 10, 2024 -

Ira Toyota of Danvers responded

We apologize for the longer-than-usual wait. We are glad to hear that overall your experience was nice. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

The work was done on time as usual and communication was great throughout the process. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are excited to hear that we were able to provide you with an on-time and communicative experience!

January 06, 2024

Our salesperson was Aiman. He was very competent, knowledgeable, and friendly. No doubts, would absolutely recommend. More

by ht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Aiman provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 05, 2024

Bruce my service manager is very good and honest. Wait time is a little long. More

by Mikemjskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Jan 06, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Great service was pleased with the fast paste service I was provided with this time. More

by Zulema.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua, Jacki Motzi
Report | Print
Jan 06, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

I experience Great customer service at my last visit to Ira Toyota! Thanks for the great job. More

by carlo7161Carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

As always, Curran always makes sure the proper things get done. My 2008 Sequoia runs great. More

by Zspider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Curran provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

I had my car inspected, they said it was all set. I paid, walked out and had a rejection sticker for a fog lightbulb. Never asked if I wanted it fixed or inform me of the rejection before I left. I w More

by Vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Jan 04, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize for this concern. As noted this should have been reviewed. As we’re unable to reference this visit based on the information provided we hope this has since been resolved. Your satisfaction is important to us and you’re welcome to contact Mark Giovanni at 978-739-3718.

January 04, 2024

Excellent Everything that needed was explained. Lyft service provided by Toyota was timely and professional More

by Pamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jan 06, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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