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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,780 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,780 reviews

November 17, 2023

Everyone was very nice and Clint is the greatest. This is my second car in a month that I bought from him. I will never see anyone else but Clint. He’s a very nice guy. He takes his time and listens More

by lorie8371
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
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Nov 18, 2023 -

Ira Toyota of Danvers responded

Clint is e an exceptional salesman, someone who truly understands and values customer satisfaction. It's wonderful that he listens to your needs and keeps you informed throughout the buying process, making your experiences enjoyable and worthwhile. It's great to hear you're so happy with your purchases and that Clint has made such a positive impact on your car-buying journey! Congratulations on your new vehicle!

November 16, 2023

Very poor communications and follow through in service department. Could use some help in accountability management. More

by printdna7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Smith
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Nov 17, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. We strive for thorough communication and are glad to look further into this issue. We’re unable to reference this visit with the information available. We value your business and would like to rebuild your trust. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

November 15, 2023

Excellent service Department! Helped me in deciding what needed to be done now versus later More

by jmpiazza45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh
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Nov 16, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

CLEAN PROFESSIONAL FRIENDLY CANDY CAFÉ SHOW RESPONSIBILITY VARIETY CAR GOOD DATA BANK LARGE WAITING ROOM More

by Tacoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD HARPER
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Nov 16, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

I really trust them. Alex Pendleton always is very thorough and explains everything. They truly tell me what I need or can wait on. More

by Cindy Tramonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
Report | Print
Nov 11, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

Nov 11, 2023 -

Cindy Tramonte responded

catramonte@comcast.net

November 10, 2023

Consistent courtesy and good service I appreciate Lyft option and correct service duration estimates, thank you More

by aslucy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Curran
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Nov 11, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

The service advisor Daniel is very professional! My vehicles was ready when he said it would be. More

by stephenseabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
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Nov 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

November 04, 2023

Extremely helpful courteous and aim to please. I will always recommend this Dealer. Time sensitive doers. More

by pierinanardella2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buonomo
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Nov 07, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a helpful and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Our experience was pleasant from start to finish thanks to Aiman Varoqua, our helpful Product Specialist. More

by nancyrudolphmurray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Report | Print
Nov 07, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a pleasant experience and that Aiman provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Tremendous, courteous, our experience was excellent from beginning to end. Aiman is a tremendous person! More

by tmurphy1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua, Mark Giovanni
Report | Print
Nov 07, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a tremendous and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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