Ira Toyota of Hyannis

Efficient Service at Toyota Hyannis I moved through the check in process quickly and on time. They had plenty of help at the desk for everyone checking in. I was told it would be about I moved through the check in process quickly and on time. They had plenty of help at the desk for everyone checking in. I was told it would be about an hour and it ended up being 30 minutes. The waiting room is comfortable with oversized rocking chairs, plenty of material to read and a television. I was told in detail about my car after it was serviced and the checkout procedure was quick and efficient as well. Justin Brandt, the service advisor, is always courteous and helpful. More

Effective, Professional Service From driving on the lot until checking out of service the experience was 100% professional and completely met my expectations. My service advisor Meag From driving on the lot until checking out of service the experience was 100% professional and completely met my expectations. My service advisor Meaghan Hughes was her usual helpful self. Her customer service skills are excellent and she is always a pleasure to work with. More

Customer service was just amazing I was amazed by how incredibly helpful and nice everyone who dealt with me was. Amazing customer service, thank you so much for the great service. I was amazed by how incredibly helpful and nice everyone who dealt with me was. Amazing customer service, thank you so much for the great service. More

Hyannis Toyota Have bought one used and one new vehicle here. Great sales experience on both. Very happy with the service department, as well. And you get a free car Have bought one used and one new vehicle here. Great sales experience on both. Very happy with the service department, as well. And you get a free car wash as well. More

2 year maintenance Needs an inspection sticker, burnt out bulb and 2 year maintenance. Everything was completed promptly. Very friendly service writers and convenient lo Needs an inspection sticker, burnt out bulb and 2 year maintenance. Everything was completed promptly. Very friendly service writers and convenient location. Will definitely continue to use them. More

Customer Service Second to None The staff at Hyannis Toyota is amazing and very attentive. They worked me in late in the day to repair a tire. Turns out it couldn’t be fixed so they The staff at Hyannis Toyota is amazing and very attentive. They worked me in late in the day to repair a tire. Turns out it couldn’t be fixed so they mounted the spare for me and ordered the replacement. It arrived sooner than expected and they worked me in again to remount the regular rim. Total cost to me “0”. I had the road hazard coverage and it paid as advertised. More

Thank You goes a long way The person who I paid never said "Thank You". He may have been the service department manager. I'm not sure. However, I am sure that nothing beats "T The person who I paid never said "Thank You". He may have been the service department manager. I'm not sure. However, I am sure that nothing beats "Thank You". NOT have a nice day or you're all set or here you go... Everyone is always polite and my inspection was completed but I left there irritated because of the lack of appreciation for my business. I can go anywhere for an inspection sticker. I have gone there for service which I don't really have a choice about and I would leave the same comments. Good work but customer service needs to be improved... More

Excellent Service Once again, Hyannis Toyota goes above and beyond for their customers. Service was impeccable and quick as I waited for the required services. Their st Once again, Hyannis Toyota goes above and beyond for their customers. Service was impeccable and quick as I waited for the required services. Their staff as always is very focused on you the customer. Justin Brandt is exemplary in acknowledging me by name when I walk through the door. Hats off to the Hyannis Toyota Service department. Other Automobile dealerships should take notice. More

Routine service Executed service and were helpful, though taking all day for a drop off was a bit much. Overall great experience - thank you for every thing! Executed service and were helpful, though taking all day for a drop off was a bit much. Overall great experience - thank you for every thing! More

Hyannis Toyota This was my first service visit since I bought the car in February. Everyone was very nice from check in to check out. Great waiting room and a free c This was my first service visit since I bought the car in February. Everyone was very nice from check in to check out. Great waiting room and a free car wash! I am very happy I bought my car here More