Ira Toyota of Manchester

My husband and I had been to a couple of Toyota dealers in Mass. and were disappointed with the salesmen. My husband just happened to be in NH and stopped in at IRA Toyota in Manchester. He was so impres in Mass. and were disappointed with the salesmen. My husband just happened to be in NH and stopped in at IRA Toyota in Manchester. He was so impressed with their customer service, he brought me back a week later, and we drove home with our new Highlander the same day! My husband has never purchased anything other than a Ford/GM vehicle, so he was impressed not only with the quality of the vehicle, but also with the professionalism and courtesy of all the staff at IRA. Special thanks to Jerry, our salesman, he has the patience of a saint, and also to Joshua G., Finance Director, and Bobby C., Sales Manager. We left that day with a car we love at a fair price, and the entire process was without flaw. We ABSOLUTELY recommend this dealer!! Well worth the hour drive. Toyota has gained 2 more customers. We plan on having our vehicle serviced there as well, just so we can stop in and say hello. Great group of people!!!!!!!! Thanks again. Peg and Steve S. More

i have given this rateing because it was the best salesmanship i have ever had. i had called on mikes day off to buy my car and he came in to help me out even though he was off that day. he told me salesmanship i have ever had. i had called on mikes day off to buy my car and he came in to help me out even though he was off that day. he told me how it was he never lied to me about the car i was buying just to sell it to me and that i really liked. More

I just bought my 2009 Toyota Corolla and am so happy with my vehicle. The salesman was John DeMille who was extremely knowledgeable about Toyota and was able to answer all my questions, which I had a lot, a my vehicle. The salesman was John DeMille who was extremely knowledgeable about Toyota and was able to answer all my questions, which I had a lot, and did so with a gentle enthusiasm that was not pushy, but made me see how much he himself believed in the product. He was very patient with me, as I was torn between the Yaris and the Corolla and he had to get several models out for me to test drive. Then I was still torn, but decided on a color that they did not have on their lot. John had to find one for me and he put in the effort to find the car, have it brought over, and again offered to let me test drive it, though I had just test driven another in a different color, so I didn’t was to ask, but was extremely grateful he offered. I was surprised at the attention that was put into making sure that I had the car I wanted and how quickly we could agree on a price. All in all it was a terrific experience and I would recommend this dealership and the John DeMille to all. More

Very friendly and courteous salesmen and managers. Quality service and good price. At the same time, there was no sales pressure ever during the entire process. My car was swaped from other dealers an Quality service and good price. At the same time, there was no sales pressure ever during the entire process. My car was swaped from other dealers and the salesman keep me informed about the update. There was no unexpected surprise during the whole process and had a good experience while buying my car. I will recommend this dealer to my friends. More

Ira Toyota, specifically Derek and Bill, made my first car buying experience a wonderful one. They were not pushy, and I never felt ANY pressure from them. It was the most smooth transaction I could have car buying experience a wonderful one. They were not pushy, and I never felt ANY pressure from them. It was the most smooth transaction I could have hoped for. I've heard many stories of bad car buying experiences and have always felt dread when thinking of purchasing a car. I dealt with a few other dealers that really soured me before I came to Ira, and I was pleasently surprised by the difference. I would have chosen a car from Ira just based on the service but I was fortunate enough to find the exact car I had been looking for right there on the lot! Bill Kinney was very professional and kind. He was thorough and very informative. Derek Lively was super friendly and kind without being pushy. He made me feel very comfortable and at ease with the whole experience. I never felt rushed and yet also never felt like I had to wait unnecessarily for anything. Derek also helped me get the appropriate paperwork in order (insurance, etc.) and was quite patient throughout the whole process. Overall, my experience was wonderful at Ira Toyota! Even the follow up service from Derek Lively was outstanding! I will recommend Ira Toyota to ANYONE looking to purchase a new or used vehicle. More

We were very impressed with our salesman, Bryan, and his We were very impressed with our salesman, Bryan, and his knowledge of the Toyota Prius. He answered all of our questions and made the overall expe We were very impressed with our salesman, Bryan, and his knowledge of the Toyota Prius. He answered all of our questions and made the overall experience easy and pleasant. We were not planning on buying anything our first visit, but the deal we were offered was so fair and competitive, that we ended up driving home in our Prius. We found everyone at this Dealership to be polite, professional, friendly and helpful. We had a couple of "glitches" that came up after we bought the car. This dealership handled them in a prompt, fair, professional manner. I would not hesitate to recommend this Dealership to friends and family. Ask for Bryan! This was my first Toyota, but it won't be my last. More

no pressure, up front with numbers, worked with us to make a deal that was fair to both sides. listened to what we were looking for, did not try to sell us more car that we were looking for. all in all, make a deal that was fair to both sides. listened to what we were looking for, did not try to sell us more car that we were looking for. all in all, a very professional dealership, very friendly. paper work was handled in a neat orderly fashion, things were explained to us. i would go back to this dealership, and would not hesitate to recommend them to someone else. More

Excellent experience. Our sales person Seth was awesome; very knowledgable and responsive to our needs. He spent quite a long time speaking with us to ensure that he knew exactly what we wanted and what wa very knowledgable and responsive to our needs. He spent quite a long time speaking with us to ensure that he knew exactly what we wanted and what was important to us so we would not be wasting our time being shown vehicles in which we would have no interest. When it came to agreeing to a price for the vehicle we immediately were provided the dealers' bottom line price that was more than acceptable to us based on the prior research we had done. There was no hasseling concerning the price. The other employees we dealt with in regards to financing and other paperwork were also very friendly and knowledgable. We got the exact financing we wanted at a rate below our botton line rate for which we would have financed. The myriad of paperwork was fully explained to us. Upon taking delivery of the vehicle Seth once again spent quite a long time with us going over the vehicle from front to rear explaining every facet of the vehicle. Would definitely reccommend this dealer and would return when another vehicle is needed. More

I loved my experience. I was not sure what I was looking for. Derek took the time to help me and was very knowledgable. He found me the best car I have ever owned. I also liked that he was friendly and not for. Derek took the time to help me and was very knowledgable. He found me the best car I have ever owned. I also liked that he was friendly and not too pushy. I also was impressed with his follow up with me. I highly recommend Ira Toyota of Manchester. More

We met Dan Levesque at the end of January to just see what a new RAV4 third row looks like. Dan knew we just wanted a few minutes of his time but on that cold, cold January day (and a busy day for the d what a new RAV4 third row looks like. Dan knew we just wanted a few minutes of his time but on that cold, cold January day (and a busy day for the dealership), Dan gave us his full attention and great information. We then went to other dealerships to look at different vehicle brands and types. At the four other places we went to, we did not come close to finding as nice of a sales person as we did with Dan. It was no surprise that we returned to IRA when we realized we wanted a minivan (which incidentally was what Dan had recommended on our first meeting!) and asked for Dan. Polite, knowledgeable, professional, and most of all patient!! Dan exceeded our expectations...especially after other sales people we had encountered in the past few weeks. At 7:30pm and 20 degrees out, Dan was so nice about me wanting to choose another color van after he had already got the other van ready...he walked the lot with us and told us to take our time. It truly felt like he was our friend - personable, kind and did I say patient?! He helped get us a great van for our family. Dan and his manager enabled us to buy our first new car ever! We went to another local Toyota dealership to see what their best price would be and it would not have been possible for us to buy from them. Josh Glazier, director of finance, was low pressure, helpful and funny. In the past four days that we have had the van, we have recommended Dan and IRA to everyone who sees it and will continue to do so. Dan is fantastic. We so appreciate all of his help. More