Ira Toyota of Manchester

I had a lot of fun picking out a car with Edward Donovan. He was very knowledgable about how to finance the car, and what price range would be best for me. His manager came over and introduced himself to me, He was very knowledgable about how to finance the car, and what price range would be best for me. His manager came over and introduced himself to me, and said, "We will take care of you,". Eddy helped me look at three different cars until we found the right one. The experience I had at Ira Toyota Scion was awesome, and I will go back there again with Edward Donovan! More

I just recently purchased a Toyota Corolla from Ira Toyota of Manchester. Our salesman Seth Boutin was extremely helpful. He was really patient with us and very informative. We felt extremely comfortab Toyota of Manchester. Our salesman Seth Boutin was extremely helpful. He was really patient with us and very informative. We felt extremely comfortable working with him and never felt rushed or pressured by him in any way. He gave us the privacy to talk it over and the time to figure out what works best with our budget. He even let us use our test drive to pick our daughter up from school. I’ve been to dealerships where they had to come with us, it wasn’t anything like that. When we came back with our daughter he sat and and talked with her about her day at school, while my husband and I discussed the vehicle. Seth has amazing customer service skills and is extremely patient. He went above and beyond any other salesman I have ever had experience with. He even took the time to go over all the options in the vehicle, to make sure I knew how everything worked when it was time for me to take my new car home. In the end, we got a great car. In a few years or so, when I’m ready to purchase again, I will definitely be returning to Ira. More

I had put off buying a new car for fear of being badgered by a rude and pushy salesperson. However, working with salesman John DeMille was a pleasure! Very polite, professional and respectful, knowledgeabl by a rude and pushy salesperson. However, working with salesman John DeMille was a pleasure! Very polite, professional and respectful, knowledgeable and patient. Wasn't rushed, was willing to spend as much time with me as I needed to be sure I was comfortable with my purchase. Helpful in answering questions after the sale, as well. Would highly recommend working with John! More

We met Seth Boutin in November 2008 when we went to the Dealership to inquire about the release date of the new Venza. (I had been waiting since January for it's release - I first saw it in a newspaper ar Dealership to inquire about the release date of the new Venza. (I had been waiting since January for it's release - I first saw it in a newspaper article about the auto show) He sat down with us explained all of the options/packages available to the Venza. Since the vehicle was not yet available at the dealership we were trying to compare exterior colors to those on other models in the lot. He was soooo patient comparing the various colors with us. (It was cold outside and he went from car color to car color without his coat on - with no complaints). Prior to the delivery of my Venza to the dealership he kept us informed of any new developments concerning the first "appearance ever" of the Venza. When one was delivered to the dealership he invited me to come see it and test drive it. When my Venza finally arrived he let me "visit" and drive it prior to my scheduled pick up date. I love it! Seth Boutin a fantastic Salesman and I would definitely recommend him to anyone if they are looking for a new car! He is very kind, sincere and knowledgeable! He made the whole experience very pleasurable! More

Purchase transaction and service have both been very professional. No confusion, reasonable cost, well organized service area, clean building, nice waiting area, clean rest rooms. Generally an excelle professional. No confusion, reasonable cost, well organized service area, clean building, nice waiting area, clean rest rooms. Generally an excellent experience. Rental cars are always on-site and waiting. More

Ed has the customer's best interest in mind when he worked with us to find the vehicle of our choice. We knew we wanted a Toyota Highlander and Ed made this possible. We have made a couple purchases worked with us to find the vehicle of our choice. We knew we wanted a Toyota Highlander and Ed made this possible. We have made a couple purchases in the last 2 years. Both purchases were great experiences. John and Ed are the salesmen you want to work with to get you in the car you need and want! Thank you!! The Forests More

We had excellent service from start to finish with our salesman, Seth - he was very personable, with great sales skills, without being overbearing - really enjoyed working with him. The only unpleasant p salesman, Seth - he was very personable, with great sales skills, without being overbearing - really enjoyed working with him. The only unpleasant part of the whole experience was with the finance person we sat with, I don't recall his name, but when we chose not to take the add on packages that he offered us (extended warranty, etc) he put on too big of a show in expressing his shock that we did not choose to take those. We were adults, making an informed decision on what we did or didn't want, and think he should have offered it and moved on without such a display... Seth however, was great ... thanks ! More

They tried to pass off a wrecked vehicle as 'New', then they would not work with me on the price. Vehicle had major body and paint work and they never gave full disclosure at time of sale. Sales staff they would not work with me on the price. Vehicle had major body and paint work and they never gave full disclosure at time of sale. Sales staff did not bend over backwards to make it right. The whole deal made you feel dirty and I would NEVER shop there again. Don't go there, they are NOT straight with you. More

I found the salesmen at Ira to be quite knowledgeable and helpful, and did not feel pressured into purchasing a vehicle. John DeMille (the salesman who sold me the car) has been unfailingly polite and helpfu helpful, and did not feel pressured into purchasing a vehicle. John DeMille (the salesman who sold me the car) has been unfailingly polite and helpful in answering my many questions, and working with him was a refreshing change from salesmen I've encountered at other dealers. He was not pushy or aggressive, and made buying the car much more pleasant than the last car purchase I made elsewhere. I was initially reluctant to even visit a dealer, but I'm really glad that I did--I got great service and a great car! More

I had my auto serviced on January 24, 2009 and it was the a very pleasant experience. First, when I arrived, Steve Montour from the service department was very welcoming and friendly. He explained how long a very pleasant experience. First, when I arrived, Steve Montour from the service department was very welcoming and friendly. He explained how long it would take to repair my car and since it would take an 1 1/2 or so to repair they offered to take me and my daughter over to the mall to pass the time. The person that took us was a complete gentlemen. He insisted on opening and closing the doors as we entered the car and exited the car. He was very friendly and kind. Steve Montour from the Service dept. called my cell when my SUV was ready and within minutes, we were picked up at the mall and back to the dealership. I highly recommend this dealership to anyone who wants a Great experience from a car dealership! More