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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
2,251 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,251 reviews

August 28, 2024

Clean, well organized with the salesman being very friendly. He answered our questions and was very patient with all of our texts. More

by marksleblanc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Ira Toyota of Manchester responded

Hi, thank you for taking the time to leave a review for us at Ira Toyota of Manchester. We're happy we could meet your expectations! Until the next time we meet, take care!

August 27, 2024

Salesman Jason Bailey was simply amazing. He was down to earth and very personable. Advocated on your behalf for a great deal. Went above expectations. Great offer for our trade. Treated us More

by nh94corvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Good communication throughout. Upfront estimates. John was great to work with as a service advisor. More

by Blanja19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 27, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Excellent service,…. prompt, courteous, professional, engaging, and friendly. Comfortable waiting room, thanks for the TV. More

by gerarddan333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 31, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Everyone there was very polite and made sure we were taken care of. From the sales department to the service department to the loan department, everyone at I Toyota of Manchester when above and beyond. More

by Cena.sean.m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cena, Steve Mathieu
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Aug 31, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

The salesman was great. Not pushy and willing to work with me. Gave me a fair price on a great truck! More

by jeblume
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 22, 2024

Very professional and honest. Willing to answer questions. Adhered to projected time frames very closely. More

by jma31722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor. Tire specialist
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Aug 24, 2024 -

Ira Toyota of Manchester responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 22, 2024

Service Advisor Bryan Bell was excellent helping me with my service. Will be going back when I need service again. More

by chabmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bell
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Aug 24, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 21, 2024

Great service department Jameson Huntress is a great service advisor The whole team does a good job More

by joehuntress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
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Aug 24, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Did like this dealership until a few months ago. Sales person was supposed to call me to test drive a new car once one came in. That was in June. Never heard from him. Today I went to have my car se More

by trb72058
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Silva , Romando Durdia
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Aug 24, 2024 -

Ira Toyota of Manchester responded

trb72058, We are truly sorry to hear about your recent experience at our dealership. Your satisfaction is our top priority, and it's clear that we fell short in this instance. We have well over 20 techs at all points of our day, 3 is not the case. We understand that the extended wait time for your service was frustrating. Our goal is to provide efficient and timely service to all of our customers. Regarding the salesperson, we will investigate this matter immediately and take appropriate action. Please let us know if you would like to provide more details about the specific vehicle you are interested in. We would appreciate the opportunity to make things right. Please, contact me directly at jmccarthy@Group1Auto.com to discuss how we can address your concerns and restore your trust in our dealership. Thank you for bringing this to our attention. John McCarthy General Manager jmccarthy@Group1Auto.com

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