Ira Toyota of Manchester

I have Toyota care which includes tire rotation. Yesterday they tried to charge me for tire rotation, and I had to opt out if I didn’t want to pay. Yesterday they tried to charge me for tire rotation, and I had to opt out if I didn’t want to pay. More

Had a bunch of issues and they cleaned them up very nicely appreciated everything they did nicely appreciated everything they did More

Great service. Professional and timely. My next truck will be bought here. Great snacks. Looking forward to next visit. Professional and timely. My next truck will be bought here. Great snacks. Looking forward to next visit. More

Made the process very easy start to finish. Will absolutely recommend and send more business their way! Will absolutely recommend and send more business their way! More

Beautiful, clean, welcoming, friendly, and overall somewhere you want to buy a vehicle or have your vehicle serviced! somewhere you want to buy a vehicle or have your vehicle serviced! More

Janelle was beyond knowledgeable and patient with us. She knew the ins and outs of every car Toyota has to offer and was so easy to work with. We never once felt pressured or rushed throughout the entire She knew the ins and outs of every car Toyota has to offer and was so easy to work with. We never once felt pressured or rushed throughout the entire process. We ended up putting our names on a waiting list which took almost six months, however Janelle was constantly checking in with us, keeping us updated on vehicles that were coming in to see if we wanted those models, and keeping us updated on the vehicle we were waiting on. She is hands down the best employee at Toyota in Manchester and we will 100% go back to her anytime we are in the market for a new vehicle! More

Professional, organized, and courteous service. Well equipped and very clean work area. Reasonable and fair pricing. Well equipped and very clean work area. Reasonable and fair pricing. More

The dealership was very good low stress no pressure salesman nice environment very helpful and great building salesman nice environment very helpful and great building More

Steve was great to work with - he was kind, responsive, and worked quickly to get me the Camry that I wanted. I’m super pleased with both his help and the vehicle! and worked quickly to get me the Camry that I wanted. I’m super pleased with both his help and the vehicle! More

They performed work on my vehicle that wasn’t authorized by me and then when I questioned them about it they explained it to me in a way that made it seem that it was my mistake for not understanding what t by me and then when I questioned them about it they explained it to me in a way that made it seem that it was my mistake for not understanding what the Service Advisor was saying. When I asked them why they didn’t tell me that my vehicle needed a front wheel alignment before just doing it they told me that “ They only have 1 alignment machine and they can’t waste time talking to customers about it. It ties up the machine too long.” They said that it was no charge to check the alignment but if it was out of alignment it would cost $139.95 to fix. Never giving me a chance to say yes or no I’ll take it somewhere else. And in the end they said that it was a learning opportunity for them to have better communication skills with their customers. More