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Ira Toyota of Manchester

Manchester, NH

Overview
Employees
Reviews
Vehicles
4.5
2,254 Reviews
At Ira Toyota of Manchester, supportive service is the name of our game. Whether this is your first car buying venture, or you’re a well-seasoned vehicle purchaser, our team of experts has the knowledge needed to properly assist you.Since the very beginning, we’ve created a standard practice of going above and beyond the expectations of drivers near Amherst, Bedford, and Derry. That way, you’ll always feel confident that we’ll appropriately address all your needs—no matter how big or small.
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33 Auto Center Rd

Manchester, NH

03103

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Showing 2,254 reviews

January 13, 2024

I brought my rava 4 in for tire rotation and rear hatch not opening all the time.They found a issues with sensors on the lift gates.had to order replacement parts.When I got home I found out they never rot More

by anythingwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Oliver
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Apr 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! Our records show that you watched a video with our service manager rotating the tires on your first visit. We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

January 09, 2024

Started working with Johnny over three months ago and reserved a 2024 RAV4 Hybrid. It finally came in and I finalized the purchase on 1/6. Working with Johnny was a pleasure and he was very accommodating More

by anthonypm161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Plansky, Johnny Urena
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Jan 10, 2024 -

Ira Toyota of Manchester responded

Congratulations on your new RAV4 Hybrid! It's wonderful to hear that Johnny provided such a positive and accommodating experience throughout your journey, from the initial reservation to the final purchase. Enjoy your new car!

January 07, 2024

They do good work, reliable and timely. I have had all my work done here with no regrets. More

by Krstonge28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoel
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Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a reliable and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 07, 2024

Good people to work with. Fairly reasonable in what they are willing to do with their customers. More

by Matthew.nikitas529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

Excelente persona y no solo quería ser un vendedor sino un amigo y eso es de valorar. More

by José Otero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franny Gomez-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Plansky
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Jan 09, 2024 -

Ira Toyota of Manchester responded

¡Felicitaciones por su nuevo vehículo! Estamos encantados de haberle brindado una experiencia de ventas excepcional. ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

January 06, 2024

Very informative, friendly, and fast. I recommend coming here! Thanks Chick and Steve for the help! More

by jl.diclem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Goodwin , Steve DaSilva
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Jan 09, 2024 -

Ira Toyota of Manchester responded

Congratulations on your new vehicle! We are thrilled that Chick and Steve provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 06, 2024

All the jobs done as needed great work and the job done as the promised More

by sredshahat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
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Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

The dealership was clean, and the staff was extremely friendly and efficient. Answered any questions we had without hesitation, and made us real right at home while we were processing the paperwork for o More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Plansky, Steve DaSilva
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Jan 06, 2024 -

Ira Toyota of Manchester responded

Congratulations on your new RAV4! We are thrilled to have provided you with a friendly and efficient sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

They were very professional and helpful right from the start. I explained what needed to be looked and they took it from there. They did an awesome job! More

by Michael Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you Michael for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 03, 2024

Very slow on responding to questions, overall I did not feel my inquiries were of any importance and were handled poorly. Purchasing a vehicle remotely is not an easy task and communication is key. More

by Monopolized
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrin Langlois, Steve DaSilva
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Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback. I appreciate you purchasing from us. If you contact me directly, I can look into your file to see how to correct the issues you had. I am surprised to hear this because you can purchase the vehicle right online from home. Our customers have raved about how much easier it is to purchase a vehicle from us. Please reach out when you can so I can help further. John McCarthy, General Manager jmccarthy@Group1Auto.com

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